Asiana Airlines

LAX-TAO MNL-LAX return. Great FA's. Time and new innovations are letting this airline fall behind. Now with many offering power ports in economy for phones ipads computers this is not offered to its coach passengers. Inflight entertainment is not up to standards offered by other airlines. But personnel are great in all areas although equipment is starting to lack.

ORD to SGN. The FA's were great the entertainment adequate and the rest rooms clean and restocked with amenities frequently. My only complaint was the Korean food not quite what I expected. I like Asian food but this was not as good as I heard it would be. I'd opt for the western meal next time.

SFO-ICN. Quadra seat made this 12 hour flight enjoyable. Extremely attentive flight attendants. Flight departed and arrived on time. Decent movie selection but 1 movie froze up at the same point 80 percent of the way through.

London-Sydney return. This is the 3rd time I have travelled this route with Asiana and the quality has been excellent on each. The seats are about as comfortable as you can get in economy. The attentiveness and friendliness of the cabin crew is excellent. Meals are good if you choose the Korean meal. Entertainment choices are good if you have AVOD but fairly limited if you haven't. Toilets are clean and well stocked. The overnight stopover in Seoul was at the Seoul Royal. Only criticism is that the announcements can be too quiet and the command of English is a bit limited. The directions for getting to the Asiana desk for hotel allocation could be a lot clearer.

FRA-ICN-SYD return - and three out of four flights were good / very good. Although FRA-ICN and back was only a 747 good on demand entertainment system very good meals and friendly staff. ICN-SYD was a 777 but no on demand system older machine - everything with a lower standard (seats food etc.). However SYD-ICN we had a lot of problems with the crew: we ignored to shut the shades on a daytime flight none of the crew could speak proper English - they all were repeating the same phrases over and over again. Long story short: good food most of the time good entertainment and seats but poor service if you start to discuss with the crew.

LAX to Hanoi via Incheon return. LAX-Incheon on 747 and Incheon-HAN on A330. Check-in and boarding couldn't have been better throughout. All planes were immaculate flight attendants were superb. Food and beverages were excellent and inflight amenities very good. All equipment functioned perfectly and the toilets were kept fully stocked and clean. IFE was more than adequate. Seats were a bit on the hard side although I don't have a lot of padding and I found it difficult to sleep with the angled seating. Overall definitely a first class experience for a business class price. Too bad US airlines lag further and further behind.

TPE-ICN. Missed first flight on Korean Air so this was a last minute booking just hours before the flight. The low cost was impressive only 300 USD. The flight was barely 15% full. Flew on an 3-3 configuration Airbus. The cabin felt very dated perhaps due to the yellow lighting and grey seats. Service naturally was fast and efficient. Smooth flight delicious meal and the flight attendants excellent. Only inflight entertainment was a random movie shown overhead. My only complaint was that the armrests would not raise all the way up in between the seats thus preventing a much needed nap across the seats.

Incheon-San Francisco. Best flight I've had in a long time. IFE is pretty good with a lot of new movies about 1-1.5 months old. What stood out were the FA's who were always smiling and asking if we needed drinks. I slept through a meal and they left a card telling me to call anytime I want a meal. Food was excellent I'd recommend the Korean option although the Western option (steak) is also excellent. Overall an above average and satisfactory flight.

SYD-ICN-CDG return. SYD-ICN by A330 and met expected cabin standards but after breakfast cabin crew asked that shades be drawn - at 11am on an originating flight. Remaining sectors by B777-200 and were simply substandard with a 7-section seat that is far from flat let alone fully flat. The crew fitted vertical plates to the footrest after takeoff to stop you slipping down and under the seat in front. Inflight entertainment was primitive. On two sectors the purser apologised for mistakes by cabin staff who were friendly but amateurish.

JFK-ICN-SGN. I flew on the older model so the screens were small and not as much room as I hoped for your legs. ICN-SGN I did get a chance to ride on the newer model and it was great big screens and lots of leg room. I didn't have a problem with the movies there were a lot of choices and new movies to choose from. Staff were great even though the cabin was packed because I flew in the summer. Good price cheapest option. Overall a great experience.