Asiana Airlines

✅ Trip Verified | Sydney to Seoul Incheon. Excellent attentive service from cabin crew, better than most other Asian carriers including Thai Airways. Good food and beverage, an enjoyable sandwich offered mid-flight. Flight crew and cabin staff very big on safety during turbulence. Cushioned seats good for economy seating. Cabin clean, toilets better hygiene and appearance than Qantas business A380. Airline departed late due to busy takeoff traffic Sydney however, arrived on time at Incheon. A great airline I did code shared with Qantas to Seoul Incheon, Asiana part of Star Alliance would rate them a 5-star airline.

✅ Trip Verified | New York to Manila via Incheon. First time flying with Asiana Airlines and the service is really good. Flight attendant is helpful. Food is delicious and there's enough legroom. Inflight entertainment is good. Although flight is delay for 30 minutes. I will definitely fly again with Asiana Airlines on my next flight. I have a suggestion that they provide free shuttle to their passengers from New Jersey it will be a big help just like other airline did.

✅ Trip Verified | Singapore to Seoul. My wife and I were travelling with our 8-month-old baby. During online check-in for SIN-ICN, it appeared that there was no way to request for a bulkhead seat, hence we decided to request over the counter. Unfortunately, the bulkhead seat was unavailable, but the gate agent was kind enough to allocate an empty seat, allowing us 3 seats across. Appreciated the gesture very much. She also mentioned that on the return trip from Seoul, a note would be made to the airline to allow for a bulkhead seat. Sadly, during check-in over the counter, it seemed that the request was not processed by the airline and no effort was made to salvage the situation. Instead, the gate agent told us to pay extra for a bulkhead seat which was in the forward economy cabin (there are two economy cabins; forward required payment, back did not require payment). We were shocked to know of such a practice - trying to squeeze every dollar out of passengers, what more passengers who have paid a premium over a low-cost carrier. A complete lack of empathy. No infant seat belt issued on both flights. Limited in-flight entertainment (more like a 3 or 4-star airline standard). New A350 aircraft. On time departure and arrival. Asiana does not deserve the 5-star airline rating. Not recommended to fly unless the price is on par with other 4-star airlines. You are better off with flying on 5-star airlines like Singapore Airlines, ANA or Qatar Airways.

✅ Trip Verified | Ho Chi Minh City to Seoul. Asiana Airlines is the third 5-Star airline that I have travelled (after Eva Air and ANA). It is clear that Asian's airlines are better than others. Cabin crews were very kind, skilled and the meal was very good. Asiana deserves to be rated 5-Star.

✅ Trip Verified | Such a 5 star experience with Asiana Airlines! OZ from SGN-ICN. Everything is good, professional and spotless. The ticket is quite expensive but worth it. Will fly this again for sure. Good meal and In-flight entertainment.

✅ Trip Verified | Seoul to Hồ Chí Minh with Asiana Airlines. Overall excellent flight. Cabin crews were extremely friendly, professional and really cared about you. The food (Korean mixed rice) was very tasty. This is the 6th time I have flown with Asiana Airlines and I will always support this carrier.

✅ Trip Verified | Manila to Chicago via Seoul. Ground crew in Manila are approachable and knowledgeable. The flight crew from Seoul to Chicago are efficient but I noticed that they don't often serve juices/drinks during the midflight especially when the lights are dimmed. You need to call their attention if you need drinks.

✅ Trip Verified | Seoul to Singapore. I am appalled that with a 2 year old daughter we were not given the priority to board first. This resulted us bashing through the seats with passengers already settled down, especially those by the aisles as my belongings might have hit you while I navigated through the chaotic cabin. I sincerely apologised for the unwanted encounter.

✅ Trip Verified | Seoul to Beijing. Disappointing flight crew. Very nice but not assertive in getting bags in the overhead. They would repeatedly allow passengers who objected to bags being reorganize prevail causing our already late flight to be further delayed.

✅ Trip Verified | Kansai to London via Incheon. Disgraceful bag drop scenes at Kansai airport, even having checked-in online and printed our boarding passes - 50 minute queue with only four bag-drop desks open for two flights. New, quiet aircraft with comfortable seats. Service adequate, food poor. No alcohol on first flight from KIX-ICN, only offered one glass of wine on the flight from Incheon to London. Entertainment system quite good with some good recent films. Smooth bag drop at Heathrow T2 for return journey. Same issues with food and alcohol. All flights landed more or less on time.