Arkefly

We used Arkefly twice this year departing from Amsterdam: once to Curacao return and once to Antalya Turkey return. Out of the 4 flights 3 were great and one really bad. The intercontinental flights and one flight AMS-Antalya: enough space in the airplane friendly staff and service quite good (despite the plane being 100% full on both flights). Limited choice Inflight Entertainment (IFE) but one could find something to watch. Food usual plane stuff one meal free extras with payment. Departure times perfectly respected smooth landing. No complaints. We flew comfort class. We loved the facility of being able to check in our luggage from the long term parking building. Brilliant idea thank you. No waiting lines no carrying luggage to the departure desk. Last flight Antalya-AMS: not enough leg space tiniest airplane ever we flew packed. No food or drinks for free. NO IFE. Departure times respected. All in all: would fly again intercontinental would hesitate a bit for short distance flights.

AMS to MIA on 6/18/12. I didn't know this airline before and I was a little concerned. They upgraded me for EUR 96 to their comfort premium class. Everybody was very friendly and professional the 767 was very clean excellent food and service. I'm very impressed and I'm looking forward to my flight back to AMS.

They have a new policy that no seat must be left empty yet their planes have rows of 3 seats. So if you are travelling with a group of 2 you are not allowed to sit next together as long as there are free single places or you are willing to pay 100 euros extra. There is nothing premium about their premium class. Unfortunately if you are flying from The Netherlands you have no other option for most tourist locations.

They charge for everything and notify you of additional stops after you book. It made things extremely difficult with a 2 year old. I had to pick up luggage upon arrival in the US and recheck it for the remainder of the flight. My purchased seats were not available to Amsterdam. The reason I paid extra for seats was to be close to toilets with my son. On the return to Miami we were given the wrong gate number and no priority (toddler) boarding. Staff were very rude.

Unfortunately Star Class has been replaced by so called 'Premium Class'. Flying from AMS to Natal/BRA return it was not a good experience. Seats are small and uncomfortable food very average and full plane had to do with 3 toilets. There was one near the 'premium' area that resulted in continuous queues of waiting travelers in the aisle. Flying back my partner and I wanted to ensure seats near one another and for that we had to pay extra! The service level does not at all equal Star class. I need to look for another airline flying NL-Brasil.

MIA to AMS Jan 2012 on B767. Very good service onboard flight was on time. We had severe turbulence on this flight and I expected a remark from the captain at this point. Price/Quality excellent EUR400.

Flew back from Barbados to Newcastle after a Thomson Cruise. This was probably the best Thomson flight we have had there were complimentary drinks entertainment newspapers etc and I have to say the food provided was good by airline standards. The plane was a 767 and probably only a couple of years old. I would have given 10 for satisfaction if it had not been for a 2 hour delay.

I flew from Orlando to Amsterdam in premium comfort class. The flight was actually pretty good. It was on time convenient priced right service was good and the food not too bad. If you compare it to the major long haul carriers ie Delta Lufthansa Virgin etc you will find some areas that do not compare..ie the seats only recline they do not lie flat no power for computers older planes and basic service is offered not over the top like some carriers. I would recommend this carrier as a low cost alternative to the big airline companies.

CUR-AMS-CUR Premium Comfort Class worth the extra EURO 200. 2x3x2 seats configuration instead of 2x4x2 (on B767). Enough legroom. Only 5 rows with own cabin staff. Welcome drink 2 good meals snack alcoholic and non-alcoholic drinks included. One minus: even though the distance between the seats is big the seats cannot recline any further than in the other classes.

ArkeFly Star Class to Dominican Republic and to Curacao. The planes are very old and so are the seats. There is space for star class seats and good service compared to price of the ticket. The staff was friendly and helpful.