✅ Trip Verified
| My colleague and I were booked on an Arik Air flight from Lagos to Warri, supposed to depart at 07.40 in the morning. I received a message two days prior to the flight, informing me that "due to operational requirements" the flight will operate at 11.00. The morning of the flight, I received another message informing me that again "due to operational requirements" the flight will operate at 12.00. Once at the airport, waiting to board, we were informed the flight was delayed 20 minutes. Twenty minutes came and went and we eventually boarded and only took off at 13.00, arriving in Warri by 14.00, only getting to the hospital where we were to have 2 full days of work at 15.30. An entire day wasted by an incompetent airline. It does however get worse, it is now 2 days later and we are supposed to fly from Warri to Lagos, booked on the 09.20 flight. We have a connecting flight to Accra, Ghana at 17.10, so plenty of time to make this connection. Or so you think. I received a message from Arik 2 days ago informing me that "due to operational" requirements, the flight will now operate at 12.40. I'm still not too worried, as we will still make the connection. Don't hold your breath. I received another message from Arik this morning at 09.38 informing me that even this amended time has now changed to 16.40. So, to summarize - a flight supposed to have left at 09.20 has now been delayed and yet again delayed to 16.40. I phoned the Arik Air call centre, explained that I will now miss my connection to Ghana. She had absolutely no interest in my case, no offer of assistance. Her single line was "Arik apologises". I would not recommend this airline to anyone - despite selling tickets at certain times, they have clearly no intention of sticking to any schedule, making up flying times as it suits their "operational requirements". There is nothing positive I can say about this airline.