AnadoluJet

✅ Trip Verified | If I could choose 0/10 I would. An exhausting and stressful trip. Simply do not book with AnadoluJet (blue logo) especially if you have more than one flight on the same day, go with Turkish Airlines (red logo) instead even if the price is higher you still get your money’s worth with TA and you save yourself time, stress and exhaustion. I had a flight from Amman Jordan to Munich Germany via Ankara Esenboga airport and Istanbul Sabiha Gokcen airport. The flight from Amman to Ankara was delayed 45 minutes and everyone missed their second flight to Istanbul. I reached out to Turkish Airlines care point office in the Ankara Esenboga airport and they changed the booking to Istanbul international airport and from there to Munich, so customer service with TA is great but I had to wait 7 hours till my flight from Ankara to Istanbul and then another wait around 4 hours from Istanbul to Munich. Turkish Airlines airplanes are way more comfortable and more spacious. Take off and landing is smoother as well. Ankara Esenboga airport lacks informative staff, we landed late and no one was waiting for us and no one helped us we basically navigated our own way, the airport is almost empty. Please note that Turkish Airlines transits take place at the Istanbul international airport, which is always full of helpful and informative staff. AnadoluJet is a trademark of Turkish airlines (partners). Be careful when you book your flight, make sure it is not with AnadoluJet. TA flights are with the red logo, while AnadoluJet flights are with the blue logo.

✅ Trip Verified | I think most of UK customers’ review does not properly catch the issue as most of the people return with many problems. First of all, it is not fair to sell tickets to customers via Turkish Airlines website without mentioning that the flight will be carried out by AnadoluJet. On a long flight for over £500 GBP, the service was simply rubbish. It was a connect flight from Antalya to Istanbul and then from Istanbul to London. The flight took off with delay from Antalya. The flight cannot even provide blanket and pillow on long flights. The cabin crew’s attitude was as if I came to their home without invitation. It was disgusting. The plane was not ready for a flight and refreshed. The seat in front of me was not properly cleaned and the crew expects customers to clean it for them. I give them an overall -0.001 and would love the UK Civil Aviation stop their flights to UK until important issues are rectified. I would love to petition this and see the government takes a step in changing this.

✅ Trip Verified | I never took a single flight operated by this line that took off at the scheduled time. The shortest delay was 2 hours even on national flights of 40 minutes. Support is completely absent and staff doesn’t even speak a second language. The money you save doesn’t really matter when the service is so unreliable

✅ Trip Verified | Extremely tight seats. I am 185 cm high and my knees are always touching the front seat with quite high pressure. I cannot imagine how people higher than me can fit in this seat. Flying like this for 4 hours is a torture. And you understand that for airline it's just matter of putting one row more or one row less.

Not Verified |  Being late 3 hours. People told me that this is quite normal with this airlines. 3 flights departed while we were waiting. No excuse, no sorry, just late.

✅ Trip Verified | I had three flights in a week with this airline, all three were delayed. Minimum delay 30 mins, maximum 1.5 hrs. Very disappointing and I mistakenly considered as Turkish Airlines via my flights agent. Never taking this airline again.

✅ Trip Verified | Very disappointing service from the airline staff. Seats are very small and not comfortable, specially when flights for like 5 hours. There were no proper service on board. My personal opinion as compared to other low cost carrier this was my worst experience.

✅ Trip Verified | Worst trip ever. For each extra kg you pay 12 euros, if you don't have pre-ordered luggage then a 25kg will cost around 300 euros. The seats are really tight and bad, I cant even fit regularly there (190cm height). Don't recommend to anyone at all, fly with other companies

Not Verified | Flight was delayed by an hour, no apology explanation or update, just left us waiting. Air hostess was rude for no reason. Did not have a good experience and will not use again

Not Verified | Very bad experience. We booked on Turkish Airline t0 find ourselves flying on AnadoluJet with no free luggage to check-in. So we had to pay to check-in our luggage. The staff were not helpful and not professional in dealing with customers especially the staff at the gate. The plane has no entertainment whatsoever. Not even outlet to charge mobiles.