American Eagle

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 141 reviews
No Skytrax Rating
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American Eagle customer review

Toronto to Louisville return via Chicago - Plane was 45 minutes late at departure which meant that I had to run to make my Chicago connection (they literally closed the door after me). We flew on Embraers on each flight - interiors in pretty poor shape and quite dirty with in-flight magazines looking as if they had been used to clean the floors. The seats were incredibly narrow and all planes were full. Service was very friendly though with the hostesses apologetic for the hideous quality of the snacks. Free soft drinks departing from Louisville but not from Toronto. I flew on an award ticket but I'm not sure I would pay full price for such a trip.