✅ Trip Verified
| I am usually not one to take the time to complete reviews or even the one to care about leaving a review. However this time I felt compelled. I was recently a passenger on a flight from Charlotte to New Bern, North Carolina. It had been a weekend. I was boarding the plane. With two bags strategically positioned but still somewhat awkwardly, on my person making my way to my seat. I was wearing new platform sneakers I treated myself to. It had been a year. I think we can all relate. The person in front of me stopped in his tracks to snatch up a spot to place his item in the “overhead bin”. So I had to stop mid step and took a step back. Of course, this happened to be right in front of someone of your staff sitting in one of the rows. He looked at me and said “too much to drink?” I felt instantly embarrassed. Because he wasn’t quiet and discreet. “No sir” I said. but thank you. What I wanted to say was, I did have a glass of wine prior to boarding. But thank you for assuming that I was drunk. Not that I’ve spent a last minute whirlwind weekend with my family in Massachusetts, after 14 months of not seeing them due to Covid. Not seeing my father with kidney failure for fear of bringing the pandemic to his door step, as I am a primary care nurse practitioner. It wasn’t the weight of a weekend spent desperately making up for lost time and salvaging moments. Not being exhausted staying up with him because he was too afraid to asleep. You don’t know me. I don’t know you. In a world that is already struggling. Be kind. Do not assume the worst. As much as anyone, I know the importance of safety. Ask if I am ok. Or say nothing at all. When I really wanted to answer with, if only it was that simple. I am not sure what your company has identified as core values, but where I work, these interactions would be unacceptable. Sensitivity training. Invest in it.