Alliance Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
4/10
No Skytrax Rating
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1/10

"The seats were small"

(Australia)

Not Verified | Port Macquarie to Brisbane. Dreadful. The age of the plane is ok, however the claustrophobic set up of the cabin is dreadful. The seats were small. We are average sized and were wondering how we were going to fit into the chairs. I have a chronic pain condition and within 20 minutes I was beside myself with being cramped into such a small place. No knee room, no room to reach anything in your handbag on the floor, barely can you put your tray table down. The water and white bread half sandwich was pretty random, not even a cup of tea. How on earth you fit so many overweight people in those seats is beyond me. What happens when large people book 1 seat? Which is the size of half a normal seat?
AircraftFokker 100
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePort Macquarie to Brisbane
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
6/10

"seem to be doing acceptable job"

(Australia)

Verified Review | Gladstone to Brisbane. I booked this flight through Virgin Australia website. But later I found out that Virgin ceased his service for some cities and gave it over to a new commercial airline called Alliance Airlines. The aircraft was a Fokker 70 with old interior look. The legroom was very tight. The airline's magazine was the only entertainment on board which hadn't been prepared tastefully. On the positive side, the crew were the most friendly cabin crew I've seen in Australian airlines. The complimentary snack (it was a 7:30am flight) was better than what Virgin used to offer. However, the only drink available was water. It is expected for an airline to offer coffee and tea in the morning, at least they can sell a few options on board. The flight time was shorter than usual as it wasn't a propeller aircraft. Handling at both airport was done by Virgin Australia so it wasn't really related to this review. Generally, it's good that a new competitor is entering the market. As a beginner in this sector, they seem to be doing acceptable job. But they should improve some issues to become a rival to other airlines in regional Australia.
AircraftFokker 70
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteGladstone to Brisbane
Date FlownAugust 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes