Allegiant Air

This is without a doubt the worst airline I have been on. The aircraft was filthy the flight attendants surly and rude and the service awful. The aircraft took off from Las Vegas bound for Bellingham without an adequate fuel load and we had to land in Portland to refuel. I will never fly this airline again and encourage others not to as well. I would rather pay twice the fare that Allegiant charges and have a pleasant flight feel safe and not have to tolerate rude and surly flight attendants.

Recently flew out of PIE. Surprisingly we left on time even arrived early. Even though they said we had a tailwind behind us I think it was more like less planes traveling that day because of a snowstorm. I had the time for this flight and was actually prepared for their tardiness and was pleased to be on time for once! Would recommend because of price but be prepared to be late.

We were scheduled to leave Grand Forks to Sanford Orlando on January 27th. We had a storm to drive through and highways were closed. We managed to reach the airport with little sleep and were boarded on our plane at 10.30am. We were onboard but were then taken off the plane due to a flat tyre. They told us they would try to fix the issue and then we were told that we were going to fly out that day. After waiting at the airport until 3.30pm they told us the flight was cancelled until the next day. They put us up in a hotel but only one room per booking. We were told we would leave at 8am then got bumped to 8.30am! Not impressed! Not sure if I would fly with them again.

Orlando/Sanford to Belleville Il. Feb 9. I have 2 million plus miles on the 3 major carriers and flew Allegiant Air for the first time last Sunday. I was pleasantly surprised by my experience. Flight was a few minutes late but with the snow that was fine. The crew was great and I enjoyed my conversation with the flight attendants. I have no issue with pay-as you go. I will fly them again!

My wife and I flew with them in November out of Grand Rapids Michigan for the first time it was the worst experience I've ever had. The 2 staff members behind the desk at check in claimed to be travel agents were also were rude and angry! Our flight was cancelled no one was at the gate to provide any information we ended up missing our cruise. On our way home our flight was cancelled 8-10 hours and airline offered $50 voucher.

My son traveled to Honolulu in January to see his girlfriend. He is a college student so budget is key. The flight home was delayed 7 hours then cancelled until the next day. When he arrived at the airport in plenty of time there was no-one at the desk. He didn't have a boarding pass because there wasn't an option to print it for that flight. The airport customer service called the gate and told them a passenger was waiting - they said they would come and get him. No-one came - he missed his flight. To top if off the next flight out was 2 days later. I was told by the central office that they do not have a reciprocal arrangement with other airlines and there was "nothing they could do". The low prices may be appealing but in the end you end up paying more. Good discount airlines are a great alternative but Allegiant Air has missed the mark.

Due to locations served I have flown Allegiant multiple times. Flights have been routinely delayed by hours or rescheduled to the next day. I couldn't believe they flew in and out of Asheville NC on the morning of Feb 13 in the middle of winter storm PAX. Both Delta and US Airways had cancelled their flights. I couldn't get to the airport to catch my flight. One of the few times Allegiant flew on time.

My flight was 4 hours late when I departed Youngstown to St Pete then to top it off 7 hours late on the return trip. No weather conditions just lousy service. Everyone involved with this airline is miserable.

Thursday 1/30/14 Rockford IL to Punta Gorda FL. My wife is claustrophobic purchased a front seat to help her plane was delayed 7 hours when boarding a different style plane they made open boarding and we lost our seats. We arrived at 11pm ruined our trip had to fly home early purchase all new tickets home for another $220 each had to rent a car from Peoria IL to Rockford for another $150.

Over the last 6 years I have flown Allegiant 39 times - all PIE to FWA. with few exceptions I would rate them as good to very good however in the last 2 months (Dec 2013 - Jan 2014) the service has been deplorable! The last 3 flights I've taken with them have followed a similar pattern: 2 4 6 hour delays then cancel and re-book the next day. My sense is that they've grown too fast and their infrastructure can't keep up with their flights but it ultimately comes down to poor management. It's too bad - this was an excellent convenient flight. I'm now forced to look at other options.