Allegiant Air

Our flight had been delayed 4 hours due to mechanical problems, the staff was wonderful - helpful and friendly. The airline supplied pizza and soda or water. Everyone on the plane seemed relaxed and understood the staff were all working hard and doing their best.

Good news for anyone who wants to gamble. You don't have to go to Las Vegas to gamble. Just buy a ticket on Allegiant Air. They may or may not get you to the destination. And they may or may not do it in a timely manner. And just like Vegas, if you lose your bet, Allegiant does not want to hear any complaints. Was scheduled to fly from Knoxville to Fort Lauderdale for a weekend. 24 hours before my flight was to depart, I got notification that it was delayed. Then 2 hours after the original departure time, it was delayed until the next day. I spent hours on hold trying to speak with customer service. I sent emails to their contact us email. The website says they will get back to you within 24 to 48 hours. My weekend has come and gone, still no contact. There is absolutely no expense wasted on customer service. There is absolutely no regard the customer.

Low base fare, but be prepared to pay for a 3% credit card surcharge, $34 for your choice of individual seats among a limited range, $5 for a single boarding pass, $35 for each checked bag, $50 for each bag being over-weight (no inspection seal on scales). After 5 hour flight to Hawaii, we had to wait 35 minutes on the runway because of mismanagement concerning available gates to unload. We missed our connecting flight. Caution, schedule at least 2 hours for transfers in Honolulu. The airport is a joke. Good reliable aircraft, but you cannot get a cup of water for less than $2, on a credit card. Snack food only, so bring a peanut butter sandwich. Seats do not recline.

I arrived at the airport 2 hrs early to find out the flight was cancelled with only a 2 hr notice. They put us up for the night in an awful motel. While at the motel other people that missed the flight informed me that some people took the later flight, and there was a flight going out at 10am. So I went back to the motel and waited 2 hrs to talk with someone about the 10am flight instead of the 8pm. Many other people had to go to other airports that night to keep from missing cruises, etc. The flight on the way back was 2 hrs late to top it off. So, the price was good if you have time to burn, but I will not be using this airline again, since it cost me more money to miss the seminar, not to mention the aggravation!

Allegiant Air is a discount airline and as such all extras will cost extra to keep the ticket price low. So if you can travel with just a small back pack sized carry on you won't pay for bags but otherwise any larger size bag is going to cost extra. Drinks and snacks on the plane will cost extra, but you can bring your own snacks for free of course if you think ahead. Seats are not as comfortable as a United or larger carrier, they don't recline and they aren't as cushy. But the upside is that my flight was a direct flight and the price was super low. I think it was $65 one way or something ridiculous like that, not even on sale. Staff were friendly, and I had no issues whatsoever.

I will never fly Allegiant again. They don't have a customer service desk and will never refund your ticket. They delayed our flight over 5 hours and the most they gave us was a $50 voucher for another Allegiant flight and $8 meal voucher which is hardly enough for a meal at an airport. Don't be fooled by their cheap tickets, they will charge you for everything else!

My husband flew out of Indianapolis, delayed 4 hours on June 1st. Coming home today (June 13th) from Punta Gorda, the exact same thing. Because of plane issues. Absolutely ridiculous.

We fly from KY to FL frequently on Allegiant because the fares are low. However, be prepared for virtually 100% of your flights to depart and arrive late, sometimes an hour or more. Also, if you have to change your itinerary, forget it. Just throw away your ticket since you can not make any changes, even for a fee online. We have waited on hold for hours trying to connect on the phone to a customer service agent only to be disconnected when their automated system tried to connect us to a representative. This happened multiple times. So if a Greyhound bus with wings with no service in the air on on the ground works for you, then Allegiant is your airline. Checking in with luggage is a hour long ordeal as well. The prices w/o extras or luggage are compelling and the experience then is bearable.

Allegiant Air is definitely cheap. My husband's plane was delayed on his way to LAX and again on his way home. On his way home, it was because they had no co-pilot. As I write this review, we are still not sure that he will make it home today or how he will make it home at all. He may need to buy a ticket on another airline.

My husband and I frequently fly from Chattanooga to Florida. We have always viewed the value as very high for what you pay. We would pay at least double for a Delta flight to the same locations. We have only had one flight ever delayed and it was only for an hour. Considering that on any other airline, we would have a layover of at least this long, it has never deterred us. We always choose to pay for our seats close to the front and have never had an issue with the checked bag fees. As long as the item you bring with you will fit in under the seat in front of you, you can consider this item a personal item instead of a carry on. We have always managed to have our backpacks with us without any additional fees by putting them under the seat in front of us instead of in the overhead bins. For half price flights to Florida, the value is great! We have never had a real complaint and are planning on taking another flight with them this fall.