Allegiant Air customer review
Pattie Snyder (United States)
Staff rude. Delayed plane 3 times before they cancelled. When asking there why all the delays was told it was not my concern and that they would let us know when there would be another flight. Had to sleep at airport with a handicap child. Did not offer a place to stay. Will never fly or recommend.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Pittsburgh PA to Jacksonville FL |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
Mary Castro-Ayala (United States)
Allegiant Air has the rudest staff and is always delayed. We were delayed both ways by hours, boarded and de-boarded twice, and then treated badly by customer service representatives when we tried to enquire about expected departure. This situation is normal for this airline and happened the last three times we flown with them. Never again!
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Fresno to Las Vegas |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
Kristie Wags (United States)
I was a nervous wreck for 2 weeks leading up to this trip due to the horrible reviews. This flight was delayed approx 30 min. Boarding was fast and efficient. Crew was friendly, not overly nice, not rude. Flight was uneventful. Would I fly again? I will let you know after the return flight Aug 1st. I had no horrible complaints but no rave reviews either. You get what you pay for.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | CAK to Myrtle Beach |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Allegiant Air customer review
Aron Dennis (United States)
Flew out of Fresno on a business trip with work, there was 14 of us in total. I arrived at airport two hours before departure, little did I know that we wouldn't leave for another 7 hours from expected departure. I was supposed to arrive in Vegas at 8pm Wednesday night, arrived in Vegas at 2.30 am Thursday morning. When departing Las Vegas on Friday airline was on time! But it was too good to be true, due to mechanical failures we sat on the tarmac for almost three hours.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Fresno, CA to Las Vegas, Nevada |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
Henry Hildebrand (Canada)
My first and probably last trip with this airline. The ground personal in both airports were inefficient and rude. At time of booking I advised of a wheelchair requirement. It was not offered at either airport and non were available. I attempted to check in online without success, so when I got to the airport I was charged $10.00 for a boarding pass. When I advised of my inability to check in online, I was told that was my problem. The return trip was delayed for 1 hour while we sat on the plane. The cabin personnel were very hospitable and helped offset some of the other negatives but not enough to get me to fly Allegiant again.
Aircraft | MD-80 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Niagara Falls NY to Punta Gorda |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
R McKean (United States)
Evening flights had lengthy, unexplained delays both directions. This was a great inconvenience, which employees were unconcerned about. I witnessed one woman charged an additional $100 for large carry-on bag. Minutes later the same employee helped another woman "squeeze" her carry-on bag into the holder and not charge additional fees. Both should have been charged the fee as explained in the reservation process. Seats don't recline at all, uncomfortable. Lower prices equate to lower service.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Colorado Springs, CO to Phoenix, Mesa, AZ |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
Kathryn A Dimon (United States)
Couldn't have been better. Ground crew and flight crew were professional. Plane was on time during both flights round trip. Will fly Allegiant again!
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Springfield, IL to Punta Gorda, FL |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
Allegiant Air customer review
B Cunningham (United States)
I booked to avoid 10 hour drive to Myrtle Beach. Counting the drive to airport, it took 12 hours on Allegiant. Terrible airline and Huntington Airport. Gave them a 1 rating because zero is not an option.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Huntington to Myrtle Beach |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
Vernon Holmstrom (United States)
I made the mistake of booking my trip to Sioux Falls on Sunday July 19 with Allegiant. When I got to the gate the flt was posted with 25 min delay. We boarded flt and sat and sat there with no ac working. Now of course this is the middle of July in Las Vegas. After approx 20 min flt attendant advised to take out emergency card from seat pocket and use it as a fan! Flt finally left almost 2 hours late it didnt get cooled off on aircraft until we were halfway to Sioux Falls. I will never fly this airline again.
Aircraft | md80 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | LAS to FSD |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Allegiant Air customer review
Kaitlyn Moushey (United States)
After our flight was delayed four hours due to our plane breaking down, our flight was cancelled. They gave no vouchers for us even after spending all day at the airport and we were told that they weren't sure when they would be able to fly us out next. Complete waste of time. I will never use Allegiant again.
Aircraft | MD-80 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Wichita, KS to LAX |
Date Flown | July 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |