Allegiant Air

✅ Verified Review | Allegiant Air flight from Las Vegas to Boise. Plane had issues, had to wait on the plane for more than one hour before being "deplaned". We were told to wait for announcement at the waiting area, but announcement was a member of staff telling us that they had no information and it could be or at least two hours before more information. Avoid this airline, staff do not seem to care about their customers.

Flew Allegiant Air from Omaha Airport to St. Pete–Clearwater. The seat was a little uncomfortable but was great price, great service, on time, smooth flight with the usual food. Loading and unloading was quick and staff were very helpful. I would definitely recommend this airline. Cheap, direct flights are definitely worth the price.

✅ Verified Review | I flew from Phoenix/Mesa Gateway airport, which is more convenient to my house to Ft Wayne, IN,. The seat was fairly uncomfortable for me, it is the newer style of carbon fiber frame and had very thin seat padding. These seats don’t recline at all, the tray tables are smaller than they used to be and you can’t put anything in the seat back other than papers. You used to be able to put a water bottle or other items in the seat pocket, but no more. This airline charges you for everything, so I’m not sure you are really saving much money on Allegiant. Refreshments cost a minimum of $2 for a can of pop. I normally barely pay that for a 12 pack of pop. Their schedule to Ft Wayne is very limited, making it harder to schedule your stay. And they don’t even fly to Ft Wayne at ALL from 8/13 to 11/15. Either you are providing service to the city or not. When the pilots gave announcements, we could not hear what he was saying because he talked so softly. I asked the people sitting in my row if they heard what he said, and they could not hear him either. On the return flight, the cabin temperature became very warm inside. I did ask the flight attendant if she could lower the temp, and apparently she did because it became slightly cooler in the cabin. Also on the return flight, after a short while the pilot turned on the seat belt sign and kept it on the entire way back. There were a few bumpy periods during this time, but not the whole way back. He could have turned it off for some of the time so people could move around a bit. I became very antsy in my seat after about 90-120 min of flight. At least the flight did leave very close to on time and arrived on time. All in all, I will check other airlines before I will schedule Allegiant again.

✅ Verified Review | Memphis to Jacksonville with Allegiant Air. We normally fly Delta or American, however Allegiant offered a non-stop flight to Jacksonville FL and the air fare was $75 less. We arrived at the airport at 12:30 (2 hours early as per instructions on the boarding pass). Our flight was due to leave Memphis at 2:40pm and we should have arrived in Jacksonville at approx. 5:15pm. We did not arrive in Jacksonville until after 10pm. During our lengthy stay at the airport we learned that 3 flights altogether had been delayed or cancelled and the reason given for all 3 was mechanical problems. Our return trip did not improve our opinion. Our flight was due to leave Jacksonville at 5:15pm. We did not arrive in Memphis until after 10pm and again we were told it was due to mechanical problems, and again during our stay at the airport we learned that there had been other flights that day that had been delayed by hours and hours due to mechanical problems. We will never fly Allegiant again - I would rather have a layover and pay a little bit more.

✅ Verified Review | This was my 2nd time using Allegiant Air flying from El Paso TX to Las Vegas NV and unless it's my only option for a straight through flight and considerable difference in price, I will not use them again. They charge you extra for everything, there is no customer service, the aircraft is old, loud and uncomfortable.

✅ Verified Review | St. Pete-Clearwater to Niagara Falls with Allegiant Air. Terrible customer service and unprofessional flight attendants. This airline has no idea what it is doing. Arrived at airport 1.5 hours before departure only to be notified that flight was delayed 30 minutes. Boarded aircraft 1 hour later and then took another half hour to take off. No explanation given. I paid extra money for priority boarding to stow my bag and the flight attendant then moved it back 3 rows. Unless you don't really care when you arrive or how you are treated this is the airline for you. Otherwise be prepared to get what you paid for, bad service, rude employees and total uncertainty on the time you will reach your destination. I for one have learned my lesson and will never fly this airline again.

Asheville to Orlando with Allegiant Air. First with this airline and the experience there and back was horrible. First flight was delayed several times and we ended up waiting all day in Asheville to have our flight cancelled at 7pm because the pilot had maxed out his fly time. On the trip back to Asheville we experienced similar events. The weather was perfect but still they continued to delay the flight every 30 mins. Currently still waiting at the airport for this flight. We will never fly with them again and I would recommend paying the extra money to get a flight you can depend on.

✅ Verified Review | Memphis to Jacksonville. Do not fly Allegiant Air unless you are very flexible and have the patience of Job! Flight to Memphis was changed with no notice (same day, five hours later). Called customer service and was told an email was sent day after booking regarding the change in flight times. No email was sent and another customer verified he received the same story when he called. Return flight was delayed and then cancelled. Customer service agents were rude when handing out vouchers for meals and hotel, actually acting like it was an inconvenience for them! Absolutely will not fly this airline again!

✅ Verified Review | Indianapolis, Indiana to Punta Gorda. I was stopped with my emotional support dog because my boarding pass said service animal. While at the check in counter I was asked to see my paperwork from my doctor and was given the pass. The problem was I was stopped at the gate by the lady who was scanning all the passes and was asked for my paperwork again and was told that it needed to be changed in the computer there is nothing on your website for emotional support animals. As I was on the verge of tears for being stopped again and showing my paperwork; the lady at the gate was rudely telling a very pregnant women with two little children that their small stuffed animal bag was too big. The lady said that the check in counter told her she was fine. The woman was in tears. It wasn't as much as she had to pay more as she was being treated awful. While she was crying she told another lady with a child that her bag was too big too. That lady also was told at check in hers was fine. She was told that the plane could leave without her. My husband while waiting for me offered to pay for the lady's bag so she could get on the plane. Your employee was rude and disrespectful to these women. I was a nervous wreck just being there and worse after all of this occurred. This employee needs some training classes on how to work with the public and be more compassionate. I fly twice a month with Alligent and everyone is very friendly. This is the first flight that I have experienced that was unfriendly to so many.

I've been flying with Allegiant Air for the past couple years. My boyfriend lives in Florida and I live in Ohio, so the price that Allegiant offers is very competitive compared to other airlines. I've never been thrilled by my flights with Allegiant (inconvenient times, not a lot of flexibility, fees for bags and reservation changes that add up), but it does have its perks (affordable, small airlines so less security hassle, nonstop flights). However, the past couple of flights we have experienced multiple delays. It seems almost as if this is becoming a signature of Allegiant flights. This past flight was already inconveniently timed to fly out at 8pm and arrive at 10pm (this would be fine if there was a choice, but this was the only time available from LCK). That afternoon, the flight was delayed by 40 minutes. Annoying, but no big deal (I should mention that the airport is an hour away from my final destination, so each delay made the drive to Sarasota more and more inconvenient). Once I was at the airport (arrived early at 5:30, figured I could work on homework or read), I received a text message that the flight was delayed until 9:16pm (there was not an announcement at the airport for a while - only text messages at first). Around 9pm, we received another missive that informed us that the flight would leave at 10:56pm. The workers at the airport were not at the gate for most of this, maybe avoiding angry passengers? There were sporadic announcements to the gates. Long story short, we left at 11:30pm and arrived around 1:30am; I arrived in Sarasota around 2:45am, almost 4 hours later than I had planned. Allegiant never explained to us the reason for such a drastic delay (only made worse by the lateness of the original flight). Was it weather? The flight was flying out of Myrtle Beach and into Ohio. Was it computer issues (they seem to encounter these a lot - which only freaks me out more about the safety of the flights)? Something else? The pilot and flight attendants were all very kind on the flight, and all of the passengers were pretty complacent (no annoying irate passengers to deal with - which I appreciated). However, an explanation would have been nice. Maybe even some free food on the flight to make up for the 3 hour delay! I'm not sure if I'll be flying Allegiant again. Probably I will, because I can't afford to fly anyone else. While there are some good things about Allegiant, I still have many major issues with them. I realize that they are a discount airline and therefore the fees and inconvenient times are necessary. But please be upfront about the reason about delays, and maybe consider a way to make it up to your passengers.