Allegiant Air

Bloomington to Cincinnati with Allegiant. Just horrible. Waited through a 4 hour delay for a 1.5 hour flight with very slow and limited information. Evidently Allegiant has 1 plane as we waited for the 1 to show up. This is an airline totally unconcerned about their customers showing a poor attitude. Do not use this airline.

After flying Allegiant from Cincinnati to Destin Florida I thought that nothing was really wrong with this airline. The plane ride to Destin Florida was great. No delays, no problem leaving the runway, the staff was very nice. Going back home was the bad part. Our flight was scheduled to leave at 7.05pm on Saturday, July 1st. The plane pulled in and everyone got their bags ready to board until someone came over the PA system saying there would be a slight delay. So we waited. We played the waiting game from 7pm to 10pm. I was told that a screw was missing from the gully and they wouldn't let us board without that screw. We waited for a maintence guy from VPS to arrive but he never showed up to fix it. So we were told that they were going to cancel the flight and put us in hotels and taxi us there. Negative. Nothing was available within a 30 mile radius from the holiday weekend and we were told we had to find our own hotels. No food was given which was awful because by the time they canceled the flight it was 10.30 and everything was closed in the airport. Most of the passengers slept on the floor for the night because no hotel rooms.

✅ Verified Review | Orlando Stanford to Cincinnati with Allegiant Air. They delayed my flight for 8 hours then cancelled it. They rescheduled it for the next day but they delayed it the next day. At least it left though. We were packed in like sardines and it was such a miserable flight. I couldn't wait to get off it. I also was unable to sit with my son unless I paid $40 for a seat change so we sat seperatly.

Allegiant Air flight from Des Moines Iowa to St Petersburg Florida was delayed twice for over three hours. Flight had delayed boarding because we we given a different plane and seat numbers were different. Didn't arrive until 12.30 in the morning. Baggage took over 45 minutes until it was on the baggage carousel, even though they were on going at most 40 yards from the plane.

Mcallen to Las Vegas with Allegiant Air. They constantly cancel or delay flights. Original flight was cancelled 6 hours before departure for operational issues. I rebooked after being on the phone for 2 hours, for 2 days later and this flight was delayed for 3 hours due to personnel issues. Due to the delayed flight we arrived in Vegas at midnight and the hotel only had a small check in staff, because they didn't know about the delayed flight. It took them 2 hours to get people checked in. The hotel gave several small comps but said they couldn't do more because we had booked through Allegiant. Don't recommend them to anyone.

Cedar Rapids to Las Vegas with Allegiant Air. Our flight from Cedar Rapids was canceled and not rescheduled due to a thunderstorm in Las Vegas? Found another flight with Allegiant the next day (on our own, with absolutely no help from Allegiant in Cedar Rapids). Drove to Peoria and this flight has now been grounded for 1 hour due to a 'lavatory backup' on a plane that has been parked here since last night. Why was the plane not cleaned out and prepped last night? We are not happy with the poor planning / maintenance and service. Management should take the courses to learn how to execute proper customer service. Super frustrated with poor quality and poor communication from Allegiant. I spent 1.5 hours on hold last night to try and figure out what to do after my flight from Cedar Rapids was cancelled and not rescheduled.

Las Vegas to Cedar Rapids with Allegiant Air. Completely incompetent airline. Scheduled to fly out at 3:00 completely cancelled fight at 7:00 because they couldn't find a pilot to fly the plane. Left over a hundred people without any way of getting home, or any compensation for the troubles. Said we could possibly take plane 3 days later if it wasn't full. Said to call for a refund, which took 2 hours of waiting to get through. Same thing happened on the way to Las Vegas, but paid for a cheap hotel to stay overnight. The next morning, their computer was down and took 2 more hours to get through the line. Also called to complain about losing a day vacation that the hotel was going to charge us for. This also took 2 hours to get through. Definitely got what we paid for. Warning do not use this airline.

St. Petersburg, FL to Richmond, VA with Allegiant Air. Waited without being updated for a couple of hours. Finally passengers started to get updated before the employees even knew that the flight had been cancelled and rescheduled for the following morning. We were told that we would all receive a $100 credit to use in the future. Have yet to see this credit and I've tried to call the airline customer service more than a few times only to be on hold for over an hour each time. I give up. Worst airline ever. My flight on the way to St Petersburg was also cancelled after waiting for at least 5 hours ; rescheduled for the following day. Both ways of this trip. Unreal.

✅ Verified Review | Initially, my flight to Medford was scheduled for 11.30am, but it kept getting delayed and delayed until 7.00pm. The A319 that was supposed to take us on our vacation to Medford had a mechanical failure, and wouldn't be flying us. The very helpful gate agents said a replacement aircraft (an MD83) would arrive at LAX at 4.00pm. The plane arrived on time, but we weren't allowed to board because, ironically, it needed a mechanical part before it could fly. At 7.00pm, a supervisor announced that the flight was cancelled, wouldn't be rescheduled, and no hotel vouchers would be offered. Families with young children and other travelers, myself included, spent the whole day in LAX's crowded and bland Termanil 3, only to be let down by Allegiant. It's shameful and embarrassing that an airline would leave passengers stranded, without a rescheduled flight or hotel.

My 1st and 2nd impression of Allegiant Air were beyond awful. Flight from Concord to Clearwater was delayed by 4 hours. No meal tickets, no restaurants in the airport, only snack vending machines. Arrived at our destination at 1.30am. Told us our flight was coming from Kentucky at first, then they ended up coming from somewhere in Florida. Flight from Clearwater to Concord was delayed by 3 hours. This time there was a restaurant, but still no meal tickets or any compensation was given. Arrived home by 11.30pm. Gave our plane away to another flight that apparently had been waiting there for hours as well. A plane came for us finally and they told us we would be boarding soon, but then told us 30-45 minutes later that we couldn't get on that one. Then told us that another plane would come for us from Roanoke. Pilots told us on the plane that they came from Orlando. They also overbooked our flight by 6 and asked for volunteers to not fly back home that day. Offered comps for that. They either seem to lie about what's currently happening or they literally don't know what's happening. I will never fly with Allegiant again. They wasted soo much of my time that it wasn't even worth paying less along with direct flights. I guess I got what I paid for, but they need to seriously evaluate what kind of reputation they are making for themselves.