Allegiant Air

✅ Verified Review | My family and I were traveling from Orlando to Roanoke with Allegiant Air. We got there 2 hours before takeoff. In total we were waiting at the airport 6 hours. They delayed the flight 3 times in 1 hour increments before finally canceling the flight. No one at the airline had any information about what was happening and some of the workers were just making it up as they went along. The savings are not worth the hassle. I'm hearing from everyone around this area that this happens once a week.

✅ Verified Review | Syracuse to Fort Lauderdale with Allegiant Air. After reading the reviews here I was skeptical but given the direct flight and price I decided to take a chance. I was very happy with everything. The weight limit for suitcases was less than other airlines at only 40 pounds and you need to indicate in advance how much checked and carry on items you are bringing and pay for them. Although I paid for carry on I didn't see anyone checking this. You need to print your boarding pass in advance or they charge you $5 at the airport per person. The flight boarded on time and was turned around quickly. They board from the back forward unless you buy priority boarding. I paid for the premium economy seat and it was comfortable. They don't recline but they start out partially reclined so it was comfortable and there was decent room. It was an older plane retrofitted but I was happy with it. I would recommend this airline and I would fly them again. In Europe many of the discount airlines have similar policies so you need to read the fine print and follow their rules but all in all, a good airline, great to fly direct and great price. It's no frills though. No TV, no wifi. But for a short direct flight its worth the trade off. Hopefully they will get wifi on the flights in the future.

My wife and I flew out of Grand Island Nebraska to Las Vegas on Friday September 23rd 2016 for the weekend. We had previously printed boarding passes so all we had left to do was go through security prior to boarding. The Flight was actually a little ahead of schedule on that day. Flight attendants were very friendly. We arrived in Las Vegas a few minutes ahead of time, took a cab to hotel. This is where my wife went into panic mode as she could not find her wallet. I contacted the airline, which took 45 minutes before someone actually answered the phone to report a missing wallet. I also contacted the airport as well and filed a report with the Las Vegas police. The wallet contained a substantial amount of money, drivers license and credit card. More than 2 weeks went by with no information on the lost wallet. On October 7th I received a phone call from Allegiant Air headquarters notifying me that the wallet was found. I applaud the flight crew on that particular flight out of Grand Island as the wallet slipped out of my wifes carry-on and one of the flight crew turned it in to lost and found with Allegiant Air. Here's the best part - Money, credit card and drivers license were all intact.

✅ Verified Review | Tulsa to Las Vegas round trip. Never again will I fly Allegiant. When we returned to Tulsa from Las Vegas we had to sit in the plane on the tarmac for 2.5 hours before they let us off. Something about the plane at the gate had to have a tire changed. In this time they served us a 1/4 cup of nuts and a 1/2 cup of warm water. We sat on the tarmac longer than our flight was. The fares look good at first - until the "add-ons" start. Just fly Southwest.

Flew to Jacksonville, FL from Pittsburgh, PA and then back a few days later. You definitely get what you pay for with this airline. Staff were friendly. Flight down left over an hour late due to a maintenance issue with the flight attendants touch screen TV. During this period passengers couldn't get up. However, the flight crew came and went as they pleased. Plane was extremely dirty. Food crumbs and dirt all over the floors. Flight attendants warned us all to make sure the water was working properly before we used the bathroom. No free drinks or snacks. No wifi or XM to listen to. Flight back was on time. Staff were extremely friendly. This plane was just as dirty as the first one. Even the flight attendants were talking to each other about how dirty these planes were. You definitely get what you pay for with this cheap airline. Save yourself the hassle and spend a few extra dollars to have a clean and comfortable ride.

✅ Verified Review | Fort Lauderdale to Plattsburgh. We were stuck with hurricane Matthew while on a ship. They sent us an email telling us that our flights were cancelled and will not be replaced. They promised a credit within 72 hours. Email sent october 4th, no credit yet. Because they are impossible to reach, I booked a flight from where the ship rerouted us (FLL instead of SFB which was the cancelled ticket) while expecting the first flight to be refunded. Dont try to call them ever: I have spent 1h 45 minutes waiting on line without answer. They dont have a toll free number for customer service and when you call their number, it is a loop where I am convinced, no one is at the other end. They charge for everything, which if you calculate, it may end up costing you more that a real airline. The airport and inflight personnel are fine. The flight went well, but putrid, inacceptable service.

Gates agents very helpful and attentive. Good news stops there, the plane was dirty, several air vents would not shut off. One flight attendant jammed a plastic cup over one that wouldn't shut off and a passenger complained about. The flight attendants were nothing to brag on at all. The youngest one was very rude. It was obvious none of them liked ther job. We flew one way because our American flight canceled and only two options were an American flight 10 hours later and the Allegiant flight. This airline should be the last choice.

✅ Verified Review | St Petersburg to Syracuse with Allegiant Air. I have been flying for over 40 years regularly and this is by far the worst airline I have ever experienced. They have a direct flight from Syracuse to St Petersburg, after the first couple times of 4 to 6 hour delays we thought we'd give it one more try (the only other non-stop is out of Rochester an hour and a half away). We are currently stuck in St Petersburg Clearwater Airport with another six hour delay. Again the reason was mechanical. The weather is perfect throughout the United States today so they could not use that excuse. We are waiting for a plane from somewhere else to take us to Syracuse. They do not even know where the plane is coming from so we cannot check the status. We are 0 for 4 on round trip bookings! That's 8 delays. Not one delay less than 3 hours! We will drive over an hour to Rochester take Southwest Airlines direct flight to Tampa and return Southwest to Rochester and drive over an hour to home. Inconvenient but makes me feel better that this airline will never get a dime from me again. Also we have been lied to so many times I will never remember them all. Do not book on this airline please.

Boise to Las Vegas return with Allegiant Air. Without a doubt the worst flights I have ever been on. Boise to Vegas: flight delayed 2 hours. We were not offered refreshments for 2 hours and when finally offered it was only tap water. Vegas to Boise: flight delayed for 5 hours. The only thing we were offered as we waited from 4:20 to 9:30 was some awesome room temperature water and soda. Plus we got an $8 meal voucher. Other airlines may be more expensive, but the extra cost is more than worth the hassle Allegiant will put you through. 7 hours in delays and having to miss work, or $50 extra for a better experience - literally speaks for itself.

✅ Verified Review | I have flown Allegiant multiple times in the past because they have multiple flights from Sioux Falls, SD (which has limited options of flights as a small city) to large hubs which can get me pretty much anywhere I want to go. Over the last year I have seen a change in the airline and mood of the staff. They have gone from very friendly and customer orientated to more of a second class airline where the customers are treated like cattle. I have felt better about myself and customer service standing at line in McDonalds. They claim they have low rates, but when you actually get through ticket registration they have so many fees they add up to their competitors. I understand they have a bottom line to protect, but I would rather have an airline be upfront and honest with me. For example, I tried to put my personal item (which was a very full backpack, as I had two laptops in there for a business trip) in an overhead bin. I was one of the last ones on the plane and the flight attendant told me I couldn't put it in there as I didn't pay for the storage space and I had to keep it in front of me. Even though there were open spaces and no one else boarding the plane. I will personally never fly this airline again as they are not cheaper than there competitors and they are far less customer orientated than other flights in their price range.