Allegiant Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1319 reviews
3/10
3 star Skytrax Rating
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9/10

Allegiant Air customer review

(Canada)

We travelled to Punta Gorda Fl. on Feb 10th and returned Feb 28th. Both flight were on Miami Air and went smoothly we were given complimentary pretzels and water both ways. Allegiant and Miami staff were friendly and helpful the seats on the 737 had plenty of leg room.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Allegiant Air customer review

(United States)

Flew back from Mesa on one of their newer larger planes. The seats were the most crowded and most uncomfortable I have endured! In theory Allegiant is convenient and affordable but the reality is that they nickle and dime you to death miss scheduled times on a regular basis and now abuse and insult their passengers with terrible seating!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
3/10

Allegiant Air customer review

(Canada)

Allegiant is a budget airline and the old saying that you get what you pay for applies. We were delayed 2 days and they made us sit in the airport for hours before finally cancelling and only send an email to tell you the rescheduling time. They also don't tell you that email is how you will be notified. The flight attendants chew gum when serving people which looks highly unprofessional. When you try to call to rebook you can expect a long hold. I found some of the agents to be very helpful and others not. It would have to be a pretty huge saving for me to pick this airline again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Allegiant Air customer review

(United States)

Ft. Lauderdale FL. to Greenville SC. and back. Both flights on time. Crew professional and information from flight deck twice during flight. Clean aircraft. Would fly again and would recommend Allegiant Air.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
1/10

Allegiant Air customer review

(United States)

Flew this airline for the first time Feb 13th from Clearwater FL. Flight was delayed 1 hour and we were notified the night before. The flight coming home was a different experience. Flight was delayed 3 hours got the notification 2 hours after the first delay we had to be at the airport at 6am for original flight. The airline had to change their aircraft due to mechanical difficulty. My daughter is flying to SC in March because she is in a wedding the following day already got notification her flight is delay 5 hours can't take the chance for anymore delays.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
na

Allegiant Air customer review

(United States)

My wife and I were supposed to fly from Asheville NC to Fort Lauderdale on Feb 14 for our first cruise which was to leave on the 15th. Allegiant delayed the flight until 8.30pm then cancelled the flight. The next flight was rescheduled for Saturday 16th February one day after our ship left port! We had to drive our car 12 hours to Fort Lauderdale to make our cruise which we did! Our drive back was uneventful allowed us to overnight in Savannah GA thank goodness because the return flight to Asheville was delayed we made it back home before the plane did! Fly Allegiant at your own risk.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
na

Allegiant Air customer review

(United States)

Flight 645 to Sanford FL 4 hours late. "Crew" issues apparently. Got in so late that the Avis counter was about to close after waiting for us well beyond their closing time. Flight 644 back home. Another 3 hours late. Heard crew and/or weather related issue. First and last time I fly this mess of an airline. I was excited that they offered an inexpensive direct flight to Florida. Now I know why. Talking with others in the terminal (customers as well as non-Allegiant terminal staff) I learned this is the norm for them. If you value your vacation avoid at all costs especially if you have something time sensitive waiting for you on the other end.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Allegiant Air customer review

(United States)

Since this is the only airline that flies from Harrisburg PA (MDT) to Clearwater/St Pete I am stuck flying with them. I have flown many times with Allegiant and not once have they been on time. The least amount of time that the flight was delayed 3 hours. I have learned my lesson with Allegiant. Expect nothing. Rude service extremely long check-in lines horrible seats nothing not even a bottle of water is free. I am actually scheduled to fly today. Flight 803 10.47am. I have now been advised the flight is leaving at 5.03pm.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Allegiant Air customer review

(Canada)

My husband and I travelled to Florida from Bangor recently on an Allegiant flight. Staff friendly and everything else was very satisfactory. We were leaving in poor weather so the plane had to be de-iced. That meant our departure was delayed for one hour. When we compared the cost of flights from other departure points and with other airlines there was no comparison for value for money. And the fact that the trip was non-stop was a real bonus. We would definitely fly Allegiant again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
1/10

Allegiant Air customer review

(Canada)

We flew from Bellingham to Palm Springs over the Christmas holidays. It snowed the day we were leaving we made it to the airport okay for the morning flight and waited for them to clear the runway. Allegiant kept delaying all day and in the end cancelled the flight. We had to spend almost 2 hours on the phone waiting for customer service to book us on a flight the next day which left in the afternoon. Again delayed over an hour and so we lost two days of our vacation. On the way back from Palm Springs we were delayed a couple of hours as well. The line to check in was ridiculous. Every other airline has multiple agents and no line-up.. Allegiant one or two agents and over an hour line-up (both ways). On the way down we were a couple of lbs. over the limit with the check-in luggage and they said no problem. On the way back they said even if you're 1 lb. over you have to take something out or they'd charge us. This is the one and only time I will ever fly with them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no