Allegiant Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1324 reviews
3/10
3 star Skytrax Rating
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8/10

Allegiant Air customer review

(Canada)

Flew from Niagara Falls to Sanford. Flights were on-time. No frills airlines but additional charges were excessive. Normal checked baggage with other airlines is 50lbs. With these guys its 40lbs. Had to pay additional $150 for overages. Convenience has a price tag other than that I would fly with someone else.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Allegiant Air customer review

(United States)

We flew the Charlotte to Orlando route and had a great experience both ways. The flights were a little delayed but no worse than any other airline and one delay was truly weather related. You do have to pay for every bag soda and snack on the flight but the flight was literally 1/3 the price of other airlines so I didn't mind spending $13 for a bag or $3 for a soda. Flight attendants were nice flight was comfortable...no complaints here.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
1/10

Allegiant Air customer review

(Canada)

Flew back from Las Vegas to Grand Forks ND. Flight # 484 March 15th. If you want your holiday plans ruined then fly Allegiant. Their planes are overused and mechanical failures are often and cause delays each time that I flew. When you check in they treat you with disrespect. They charge you extra for service that is non-existent and you sit cramped in tiny seats with no circulation to your legs. Staff are very rude and have no people skills. Be prepared to pay extra for carrying a small tote handbag on board.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Allegiant Air customer review

(Canada)

PSI-BLI flight 211 16th March. Late 50% of the time. Fly 40+yr old DC10's. Online info wrong and outdated. Nickled and dimed to death - almost the same cost as a decent airline especially when factoring in car travel. You pay for what you get - will never fly with them again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
no
na

Allegiant Air customer review

(United States)

Flight from Bloomington IL to Orlando-Sanford FL on 3/13/14. Walked up to the check-in counter line 50 minutes prior to our flight. The man in front of us had been given a card that said he was going to be the last person to check-in and the Allegiant representative yelled at me and my 2 daughters across the crowd of 30 people to say "You missed your flight." She ended up letting us check in without even trying to carry on our bags (which were all within the size limits!) charging us $50 each and when we went to board no one else had boarded yet either. She eventually came to the boarding counter with the other representatives and made a comment to me that it must have been my "lucky day." It was embarrassing and stressful and I will never fly with Allegiant again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
10/10

Allegiant Air customer review

(United States)

I have flown this airline numerous times and my experience has been similar. However this week I flew on 3/10 from Asheville to Punta Gorda and 3/14 back. Both flights took off and landed on time with no hassles.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Allegiant Air customer review

(United States)

This is probably my seventh or eighth round-trip between Greensboro and St. Pete. Like all the other flights I was very pleased with Allegiant. Their flight crews are quite professional yet very friendly the planes are new and are usually quite clean. Both flights this time were either on time or just a few minutes late. Yes you pay for everything. But I find that everything is explained on their website. I will continue to fly with Allegiant in the future.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Allegiant Air customer review

(Canada)

We flew from Syracuse to Clearwater and after reading all the bad reviews we were very nervous as to what to expect. We flew with 3 small children during the March Break too. The customer service on both ends was excellent the staff were very friendly and accommodating with our children. The check-in line was quick and efficient on both ends. Our flight was delayed on the way down for an hour but once the plane arrived we quickly boarded and were up and away. Complimentary water and pretzels were given and the flight was smooth and quick. I would totally fly this airline again and as a family of 5 discount rates during the March Break a non-stop flight and small lineups beat a larger airline with more frills any day!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
na

Allegiant Air customer review

(United States)

Unexplained major delays from KDSM to KDPG. Agents tell different accounts for delays. No consistency. The delays are apparently occurring in Punta Gorda as they are the planes that make the return trip to Florida arriving at midnight 1-2am well after the advertised ETA of 10pm. If you can't make routes work consistently then get out of the market!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
8/10

Allegiant Air customer review

(Canada)

Flew to St. Pete's from Bangor (return) - no issues on the flight there. Flight home was delayed 1 hour which was not a big deal. Complimentary water and pretzels provided due to the delay. Staff were friendly and things were kept very simple. Liked the fact that it was a direct flight and the price was considerably lower than other airlines.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes