Allegiant Air

✅ Verified Review | Worst trip ever with this airline! Upon us arriving early for our flight we were informed that the flight was initially delayed for 3 hrs. We checked our bags and decided to leave the airport until two hrs before the delayed time. I received an alert on my phone saying my flight was rescheduled for the next day. No explanation, just a text. I later received a call from someone stating the flight was "rescheduled" and when could I come and get my luggage. I informed the customer service rep that I had to rely on someone else for transportation since I had already turned in my rental car. They stated ok. I received two more calls from the rep stating that I could come and get my luggage within 10 minutes or come at 8.30pm when someone returned to the ticket counter. I went back at 8.10pm awaiting the arrival of a customer service rep. No one ever came. I waited for over an hour only to finally get in contact with an employee who stated that I would have to get my luggage the next day because no one was returning to the airport that night! This airline has no consideration for their customers. Even though their prices are inexpensive you pay for it in customer service quality and care.

✅ Verified Review | First time flying Allegiant Air from Trenton, NJ to St. Petersburg Fl. The flight attendants are rude, the seats are very uncomfortable, the tray tables are half the normal size. Flight was delayed without any explanation. When I asked the flight attendant when does she expect us to land in St. Petersburg, her response was depends when we take off. I asked when does she expect us to take off, she said depends on how fast we board. But once we take off the flight time was 2 hours and 38 minutes. My only reason for asking was for me to coordinate my pickup ride at the airport and since they did not update the flight status on line or texting it was completely unknown. No consideration and complete lack of customer focus. Last time I checked being curtious did not cost anything extra. Also if you want water it will cost you 2 dollars.

✅ Verified Review | Without a doubt the worst experience of my life flying with Allegiant Air. I have travelled with all airlines from around the world both domestic and international. No airline has been 7 hours late, not updated their website even hours before the flight to advise their passengers. They admitted they knew the day before the flight from Bellingham to Las Vegas would be delayed but never thought to inform their paid customers. Even further they have a flight departing from the same airport to the same destination leaving on time 3 hours after our originally scheduled time and arriving on time yet our flight is to be told we will arrive 6.5 hours later than them. This is one of many consistent delays and problems this airline does to its customers. Spend the extra 100 dollars and fly with anyone except Allegiant Air.

✅ Verified Review | This is just one of many unsatisfactory experiences on Allegiant. We are on our return flight to Phoenix from Oakland, CA. Were first informed of a delay 2 hours prior to scheduled departure. The delay was increased 3 separate times until eventually a 7 hour delay. Instead of accommodating our flight with an earlier plane, (plenty of empty planes on the ground in Mesa,) Allegiant does what it does best - mess their customers around, making them wait so they can save a buck. A $50 voucher doesn't come close to compensating.

❎ Unverified | Knoxville to Fort Walton Beach. This was my first flight using Allegiant Air. The 2 concourse employees plus the two agents at the counter were shabbily dressed and those at the concourse were eating and drinking at their kiosk in plain sight of the customers. Once onboard we were very professionally greeted by the 4 flight attendents! The lead gave the usual intructions preflight but spoke in such a rapid manner it was very difficult to understand him. When beverage service began I put my tray down only to see it was filthy with crumbs and greasy fingerprints which I brought to the attendent's attention. She did immediatley return with a clean wipe and cleaned my tray. I noted that crumbs were all over the floor in front! All 4 attendents were very professional and neatly dressed. The pilot and copilot never came out of the cockpit to thank the passengers for flying Allegiant as very usual on all flights. I must congratulate the ground crew at VPS for their rapid unloading of our luggage for it was the fastest I have ever encountered! By the way, my flight number was 684VPS on 3/06 and my seat allocation was zone 3 seat 10E. We were informed was only 1/2 filled but we were not allowed to change our seats because of "security" reasons. I much prefer a window seat. I confirmed my reservation as requested 24 hours before departure online. The flight was supposed to take 1 hour and yet we arrived at our destination 20 minutes early! I love the cheap prices of tickets and easy to access online site.

✅ Verified Review | Flew Allegiant Air from Raleigh to New Orleans. No frills airline, solid bang for your buck. Yes, you get nickel and dimed for literally everything (all the way down to printing boarding passes $5). No, the seats do not recline. No, there isn't wifi on board. No, you don't get a free drink for flying (drinks/snacks offered aren't outrageously priced). No, the gate staff aren't the best. Yes, flight attendants are just as good if not better than some I have flown with. Would definitely fly again. We were delayed on our initial flight out of RDU to MSY for Mardi Gras due to mechanical issues, but that happens to every airline. The direct flight that's offered now was significantly cheaper (over $400) than other airlines and honestly no complaints other than the nickel and diming and the initial delay. Would fly again.

❎ Unverified | I had another great experience with Allegiant Air flying from Concord, NC to St. Petersburg, FL. This is probably my tenth time flying them and I continue to be impressed. Yes, they are an ultra-discount airline which means that you pay for any necessary add-ons. When you do your reservation on-line, you will see all the added fees before hand and not have any sticker shock at the airport. My round-trip from Concord, NC to St. Petersburg took place without a hitch. Both flights were on-time. The crews (except for one surly-faced flight attendant on the flight down to St. Petersburg) were all polite and professional. The planes were very clean and the gate crews at both ends did a good job of getting everyone on the plane in an orderly and timely manner. I would definitely fly with Allegiant again.

✅ Verified Review | Las Vegas to Fayetteville. Absolutely the worst airline. I have flown Allegiant three times and each time I hoped my experience was a fluke, but unfortunately they are just the worst. I would like to say you just get what you pay for, but when you include foods and bags they cost the same as any other airline. This last flight they lost they place in line to depart because they took too long to board. We were delayed over 2 hours for a 2.5 hour flight and were not allowed to leave the plane to get water or food.

✅ Verified Review | Las Vegas, Nevada to Bozeman, Montana. Disappointment is the only word to describe this. My flight has switched to four different gates! In which two planes had mechanical problems after they had just landed. I'm sitting in the airport and have been waiting for three hours, they said "we will board at 8:00 pm. If the plane is fixed" - If! "We don't really know what's going on". I would not be worried if I knew that Allegiant would pay for a hotel if it never gets fixed, but everyone says they won't. So far I have seen my own two planes broken down today but also a third plane for the company. The airline might be cheap but cheap quality comes with that.

✅ Verified Review | Hagerstown to St Pete Clearwater. Allegiant delayed the flight 3 hours before it was scheduled to depart then issued me a credit voucher instead of a refund and refused to pay for the hotel I had to stay in overnight in addition to the one I booked in Tampa for my vacation. Customer service takes at least 30 minutes of being on hold to get in touch with and when you do talk to them they're totally useless. I'm rating one because a zero won't let me submit it. Save yourself the hassle and go with any other airline there is.