Allegiant Air

✅ Verified Review | Worst airline ever. We expected a quick flight down to Florida with Allegiant Air and back. What we got was a disaster. Our 9.00pm flight got cancelled after waiting until nearly midnight because of a mechanical problem. Flight the next day managed to be on time. On the flight back, we were already delayed about an hour from weather (not the airlines fault there), but about to take off and had to head back to gate because of yet another mechanical issue. Lovely. With all the negotiating of the airports and dealing with this horrible airline, we could have driven down and back for about the same time and paid way less than these "discount" tickets. If you're considering this airline because they're cheap, just don't. You get what you pay for. Subpar aircraft that appear to not be well maintained.

✅ Verified Review | In almost 10 years of choosing Allegiant Air, I have never once had a flight depart or arrive on time. my grandmother is 80 years old and we had to send her from Asheville to Punta Gorda by herself as we all live in FL. Her flight was delayed 3 hours. She did not get home until Midnight. This was not the first time I have been disgusted by Allegiants day to day operations but this the first time I wrote a review. Their airplane interiors are very cheap. The flights are cheap because every area of normal airline service is completely absent. Terrible airline unless you are broke and desperate. I would fly Delta 10 times over before I got on another Allegiant flight.

✅ Verified Review | Oakland to Eugene. I have never been more frustrated with the lack of customer service that I have experienced with Allegiant. I have sent multiple messages and tried calling multiple times, and have been unable to reach anyone. In March I had to fly from Oakland to Eugene due to my sister being in hospital. After arriving at the airport my flight was delayed. Then again. Then again. Eventually, after sitting in the airport for hours, it was canceled and I was told I would be receiving a small credit and the possibility (not guarantee) of a flight out the next day. The credit was not even enough for a full trip. Not only was my time wasted, but I then had to buy a last minute flight from SFO in order to make it to Oregon. It also meant that my ~$65 ride to the airport was for nothing. I had to pay for my new flight out. I had to pay to then get from the Oakland airport to the SF airport during rush hour. My family who had already driven two hours to pick me up at the Eugene airprot had to turn around and then drive 4hrs during rush hour to get to the Portland airport where I would now be flying into. And since I had now been at airports nearly all day I had to pay expensive prices for airport food. I have emailed and called numerous times and have never gotten in touch with anyone. I occasionally get emails back saying they will respond in 60 days. It has now been two months and my complaints haven't even been addressed. To top it off, I can't even access the credit I was promised.

✅ Verified Review | Mesa to Springfield. We had a situation that required a ticket modification. A staff member with Allegiant out of Las Vegas was so gracious and patient. She went above an beyond the call of duty to listen carefully to what we needed, to reassure us that she was there to help us and then to make the necessary changes to the ticket so we could extend a stay to attend to a family matter. We have flown extensively around the world over the last 20 years. Her care stands out as exceptional and ranks as one of the best customer services experiences we have ever had.

✅ Verified Review | Yesterday while flying with my young daughter from Arizona to Great Falls we encountered a less than pleasant and accommodating flight attendant. My daughter, who is 9, were split up initially and my daughter became quite anxious and tearful about not being able to sit with me during the flight. However, after realizing there were multiple open seats I kindly asked if it would be possible to relocate so my daughter and I could sit together. The flight attendant appeared rude and annoyed when replying saying it was an inconvinience as she was counting passengers yet had just accommodated a fellow passenger who requested a window seat. After very reluctantly allowing my daughter and I to move one row up to be together she proceeded to tell us to "hurry up or get back to your original seat". She then tossed my sweater at me which I had left back in my original seat. This was a very disheartening and disappointing experience to say the least. I understand flight attendants have requirements to complete (ie: counting passengers prior to departure) however I feel we were mistreated. Customer service should be a priority. I will not be flying with Allegiant Air in the future.

✅ Verified Review | Dayton to Tampa with Allegiant Air. Flight delayed for an hour and then canceled. Flight was rescheduled for 24 hours later! Had to book from a different city with terrible problems due to family flying also! Customer service not willing to help or even care!

✅ Verified Review | Columbus to Punta Gorda. These were the worst flights I have experienced. The seats are so close together and are hard. We are seniors and my husband was in pain through both flights. The employees are great and flights were on time, but we would never fly Allegiant again.

✅ Verified Review | Stockton to Las Vegas. We flew out Friday April 7th and our flight was delayed 3 hours. I have never had an unexplained delay happen to me for this long. Onboard the plane as they are serving drinks they spilled on my friend's lap. The flight attendant said sorry, but didn't offer to grab her a napkin for it, until my friend spoke up about it. The flight attendant was rude in handling the spill and then proceeded to not take my friend's order. I had a ginger ale and the same flight attendant told me I had to finish it and stood there waiting for me with a scowl on her face. I understand finishing your drink before landing, but 2 more times another flight attendant walked by asking for trash after that, so there wasn't any urgency. She was by far the rudest flight attendant I have ever experienced. The price is not worth the delay or unpleasantness of the flight. I will be flying any other airline in the future.

❎ Unverified | Ogdensburg to Fort Lauderdale. Still in the airport after three delays. We were scheduled to leave at 9:50 am. They tell us our plane has mechanical problems and they are going to try to fix it. In the meantime another planes arrives that is scheduled to pick up people and go to Orlando. So they take our luggage off our broken plane and put it on this plane . But of course the people originally scheduled to go on this new plane to Orlando are bumped and are to have to wait for our original plane to be fixed. Just as we are to load on the plane they announce that it also is broken. We are all now sitting in the terminal double stacked looking at another 90 minute delay - they now tell us they are looking into getting two new planes. No food or drink in the terminal, not a great start to our four day holiday.

✅ Verified Review | Orlando to Richmond. They boarded us for our 8am flight. Then deboarded us for technical issues. Then delayed us until 11:40. Then told us the flight was cancelled and would be flying out the next day at 2:30. I had to work the next day and cannot miss work. So I had to book a flight with JetBlue for $600. All Allegiant Air did for my inconvenience was refund me and give me a $100 voucher. This screw up on their end cost me two Ubers ($40 each), my whole Easter spent in airports, and an extra $320 to get on the JetBlue flight. A total loss of $400 plus a whole day of Easter in airports and all they could do is give me a voucher for $100. I have never heard of a 32 hour delay. This is ridiculous! I will never fly this airline again. Spend the extra money and fly with a better airline. Their cheap fares are not worth the headache.