Alaska Airlines

SEA-IAH first class 739 equipment. Boarding was fine and efficient. Left about ten minutes late due to catering not being available until last minute. Hit cruise 19 minutes into flight but it was fully an hour before FA served drinks. Nothing unusual going on so this was inexplicable. Service was friendly but very slow.

Recently traveled for the first time on an Alaska Airlines flight from San Diego-Boston. It was the best domestic flight I have experienced. The 4 cabin crew members were excellent and very customer engaged with passengers needs. The flight wasn't full and they came to me and asked if I wanted a row of seats to myself to relax for the duration of the flight. The service was great 3 rounds of snack and beverage service for the 5-hour flight. The aircraft was a Boeing 737-800 and the legroom was great. A job well done. I look forward to flying onboard in the near future. The only downfall to Alaska Airlines is they charge $10.00 for a video recorder to watch the movies. There should be no charge for that as it should be complimentary since snacks sandwiches and alcohol are charged to the customer.

12/1/14 ORD-SEA Flt 29. Arrived at the airport about 1.5 hours early. Only 1 agent at the counter. Waited about 15 mins before another agent appeared to assist. Once there it went smoothly and quickly. Boarding was efficient and able to be seated quickly. We were issued their digiplayers. Fair selection of movies to view but really no place to put the player when the meal arrived. A bit cumbersome. Meal offered was one choice only. It was tasty but portions have certainly been scaled back. Flight attendant disappeared after the meal service. Arrived on time. However I remember Alaska having a far superior service to that of its rivals but this flight did not prove that at all.

12/4/14 SEA to ORD Flt 22. When checking in one has to perform a self bag tag and then take the luggage to the check in desk. There were 2 of us - we had 1 bag to check. It was over by 4lbs but since you are allowed two pieces of luggage per person we were well with in the weight limit. Too bad cost $75. Flight departed on time. Staff were friendly service was standard. Same meal offered on both segments but yet again nothing remarkable that would make me select this carrier over the competition. Once meal was served and one refresher of drinks the FA disappeared. I was disappointed with the overall service. It is not what I was accustomed to. A digiplayer for the entertainment was handed out but it is cumbersome to have on your tray table when the meal is served.

SEA-LAX. Standard seating food etc for a 2.5 hour flight. As first class has an advantage over others in that you get access to their airline club even if you are flying just domestic and not connecting to an international flight (and aren't a club member). Alaska has both refundable and non-refundable first class fares. Non-refundable is about 1/2 the cost of the refundable but is not available on all routes (e.g. we were going to fly to BUR but only fc fare was refundable so we chose to fly to LAX instead).

Traveled first class San Diego to Boston on 11/20/14. Plane left on time clean friendly flight attendants good breakfast and service and champagne. No complaints and felt it worth the money.

Flew one of the Alaska/Horizon regional routes PDX-MFR night flight. The flight was originally at 9.05-ish but was delayed to 9.55. Got info 3 hours ahead of time and we still boarded late because traffic on the taxiway. Once aboard seats were fairly comfy flight attendants were friendly easily accommodated my sister's severe nut allergy made sure no nut-containing items were aboard the plane (standard airline safety procedure) and served two drinks for a flight less than an hour. Not bad Alaska.

10-12-14 early flight SMF to SEA. Seats were thin but comfortable legroom seemed a bit more generous than the space I'm used to on other carriers seats had power outlets. I flew Alaska as part of a Delta flight from SMF- SEA-DTW-TVC the ticket purchased with my spouse's frequent flyer miles. I would choose to fly Alaska again over another airline even if the ticket price was higher. The aircraft didn't have entertainment. The food selection looked decent although I didn't buy any.

Flew Alaska MCI to SEA return in First. Both legs were pleasant but the service on the outbound leg got off to a slow start with no pre-take off beverage offered. However once we were in the air the flight attendant was very quick to begin beverage service. Seats were comfortable but the pitch was a little tight I wish Alaska would invest in some bigger planes for their longer cross country flights in order to have a larger First Class cabin. Food was very good served plated and fresh. Check In both in Kansas City and Seattle was extremely easy and the Board Room in Seattle was pleasant. For a full fare ticket it wasn't an overall bad experience but felt that I overpaid slightly for what I got. Will fly Alaska First again in December and am looking forward to gaining elite status with them. Their mileage earning partnerships cannot be beat and I love that I can fly Delta American British Airways and Emirates as needed and still earn miles.

Flew from SFO to ANC to SFO with stopover in SEA on 5th and 13th September 2014. These were routine flights. There were no delays in fact each leg was a few minutes ahead of schedule and baggage came out in the first few minutes. The Champagne and Beer was cold the food was really just snacks as we travelled in between normal mealtimes. This was good value as we were allowed 2 pieces of luggage each. I would definitely recommend this airline.