Akasa Air

✅ Trip Verified | They delivered a broken suitcase, which was checked in. The ground staff not so much helpful and made me wait long hours On top that, they refused to provide a claiming form or go ahead with the refund claiming process

✅ Trip Verified | Absolutely the worst experience! This is my second time flying with this airline, and both times they’ve managed to mess something up. The staff lacks basic courtesy and has no idea how to communicate with passengers. The ground staff have a condescending attitude. Last time, while traveling from Bangalore to Mumbai, the flight was delayed by 3 hours, and they didn’t even bother informing passengers. This time, while traveling from Mopa International to Bangalore, the team was incredibly rude at the check-in counter.

✅ Trip Verified |   Highly unreliable airline. Cancelled flight last minute and they called before 4 hrs to say it is cancelled. Extremely disappointed with this airlines.

✅ Trip Verified | Totally unreliable, unapologetic airline. They share an one liner email at 1 AM in the morning informing flight cancellations for a morning flight scheduled on that day. No other communication, no alternate flight arrangements. When called up their customer care, these shameless guys informs we have another flight next day, but you have to pay the balance, wow. Absolutely third class airline, avoid as much as possible.

Not Verified | Delayed by 2.20 hours. Slow airline and slow staff. Always delayed and worst staff and behaviour. Highly cheap way of operating and extremely disappointing and unprofessional.

Not Verified | The worst aircraft service ever. Starting from ticket counter, all the staff member were really rude with us. The flight was initially cancelled by Akasa’s side and then they arranged an alternate flight which was again delayed by 4hrs. Highly recommend to spend some extra bucks but go with any other airlines but not Akasa.

Not Verified | I was supposed to fly at 10:50 AM today, but flight rescheduled to 3:30 PM, and I only received the message at 6:00 AM. We planned our entire day, and now it's all wasted—hotel, cab expenses, and our entire itinerary ruined. When we asked for rescheduling early or compensation, team refused and only offered cancellation. When I have reached the airport flight again delayed by 25 minutes. Very disappointed

Not Verified | I and my family reported 5 mins late to Akasa Air Counter in Bangalore Airport. The staff were not ready to consider my request for check in, no refund no alternate flights! Very unfriendly staff, no courtesy to talk with worried passenger, ultimately i lost the money and flight. I will not advise any body to take AKASA AIR, greatest fear of mine come true.

Not Verified | It took more than 2 hours to get the boarding pass from their Mumbai T2 counter. In between, when I reached out the available on ground staff/leads, they all have one very careless answer, this is not my responsibility. I have never face such type of careless service from any domestic or international. Even the municipality buses are now giving far better service than Akasa Air. Please go through all reviews, tweeter posts before choosing Akasa Air. When I tried to reach their customer service, I found they are the biggest idiots, simply copy & paste same recorded message. My honest feedback for Akasa Air is 1. Careless Customer Service 2. Unprofessional Ground Staffs 3. Untrained Social Media team 4. Worst Customer Service

Not Verified | Awful service and food that is impossible to eat, employees unwilling to give water throughout a 7-8 hour trip. Overall, the service was the most terrible experience I have ever had. Didn't want to rate them even with one star.