Akasa Air

✅ Trip Verified | Worst airline, no consideration for passengers. Flight aborted half way on run way after waiting in plane for 1 hr, took it back to terminal for re-fuelling, passengers remained in plane for more than 3 hrs and no any snacks offered. Refused people to deplane and re-boarding.

✅ Trip Verified | Horrible service. First they change in timing not once but twice, then change in the gat thrice, then change in seat no. as the airplane changed. Then after so much, the flight delayed with not so helpful staff.

Not Verified | Very polite ground staff as well as crew. I and my husband were travelling together but we were assigned different seats. The executive at check in counter Mr. Babloo was very cooperative and assigned us seats together. I’ve not experienced this with other airlines.

✅ Trip Verified |   Consistently delayed. Ground staff makes it sound like it’s very common although in my experience all other airlines either inform in advance or are on time These people waste your time and this is not my experience alone for the first time. It’s every single flight that I have taken with Akasa whether it’s me my husband or my friends.

✅ Trip Verified | Akasa Air is the worst airline. I tried to get my bag scanned at 1:00 PM in Gauwhati, but they said I had to wait 40 minutes. I asked the team to do it early, and one of them started arguing with me. A total of five members are available, but none of them are ready to scan.

✅ Trip Verified | My luggage was mishandled and they have broken a wheel of my trolley. Upon raising complaint, no staff was ready to hear my complaint and asked me to leave as they cant do anything. My experience to deal with this situation was very bad and I will never recommend or fly via Akasa air.

✅ Trip Verified |   Thought I was the only one with this experience but after reading similar reviews here, it seems like it is their scheme to extract money from the passengers. They close their counters early, disallowing the passengers to check in their bags. Staff at Akasa Pune just state their “terms and conditions” to explain their inability to help in any way. Offered to accommodate us on the next flight but charged a “penalty” which costs almost the same as the flight ticket. Overall money minded staff who do not bother to accommodate the passengers at all and will charge for arriving 10-15mins late

✅ Trip Verified | The flight was at 4 30. We reached check in counter at around 3.40 pm and the lady at counter said you are late by 25 minutes. They can reschedule flight by paying penalty of rs 4k for 2 persons. These people are not at all customer friendly.

Not Verified | My main Luggage was 1.9 kilos more and I had zero hand Luggage and asked in the check in counter politely to give me exemption as am travelling first time with Akasa. I also told her I don’t have any bag and she was laughing sarcastically. I will never book Akasa Air again.

Not Verified | i flew with Akasa Air in December and experienced great service like comfortable and nice legroom seats, crew was friendly and came around the cabin 6 times, wifi was bad, value for money excellent, check-in was slow, no food, no entertainment. Will defiantly fly with them again!