Airlink

✅ Trip Verified | I flew from Johannesburg to Cape Town return in June 2023. I was really blown away by the staff friendliness and was pleasantly surprised by the food and drinks fresh and delicious. Everything was just perfect.

✅ Trip Verified | Thank you Airlink for the amazing service and comfortable flight. Staff are super friendly. This is my first time flying with Airlink and ii recommend that everyone flying should use Airlink!

Not Verified | I travel quite a bit every year to Europe and USA. I must say this is the best domestic flight I have had in many years. Airlink is good they offered me Lunch plus a good red wine. Excellent. I hope they become the no.1 Airline in SA.

✅ Trip Verified | On boarding the aeroplane, the air hostess was polite and friendly. The cabin was small but it is to be expected. Both hostesses were impeccably dressed with neat hairstyles. The sound system relaying messages was clear and the hostess was well spoken. The meal of a healthy beef bun was well packaged and fresh and tasty. The sparkling water beverages too were cold and the tea was hot. The overall experience was one of feeling well looked after, treated with respect and definitely boarding an Airlink flight soon again.

✅ Trip Verified | Comfortable and on-time service with a super friendly and welcoming crew for my first flight on this airline. Even the pilots took time to engage with my 3 children, would not hesitate to recommend and fly Airlink again when back in the region.

✅ Trip Verified | Airlink is a terrible and not reliable airline, I came from Frankfurt and connected with Airlink to Maputo, one of my baggage never arrived and Airlink was the airline responsable to make the follow ups and find my baggage. First their response is bad, terrible customer service, they do not give updates to client and I had to make several calls to their office in Maputo to follow up on my process, after 4 months of process they decided on my claim and only paid me back for the items I could keep the original receipts (which where only two pairs of shoes), I explained that I do not keep receipts since I never though that would be necessary to claim for a lost bag and most of the reputable international airline companies pay by Kgs in this kind of situation. This airline does not value their clients and does not help in case of need. I strongly advise you to not use this airline if possible, they will lose your bag and not adequately reimburse you for the value of your items.

Not Verified | Eric Scholts customer service agent deserves a medal. I was travelling from Windhoek to Johannesburg with a group of 25 people. We had a connecting flight to Paris with a 3 hour lay over and my checked back was set to stop in Johannesburg, instead of continuing to Paris (causing the potential risk of missing my flight). Thankfully, I was able get assistance from Eric, who escorted me through an airport I’ve never been to before, to ensure I made my next flight on time. He explained each of the checkpoints I had to go through to get to my gate. His communication and customer service skills were fantastic. I had trouble through Airlink with my itinerary the night prior but I’m grateful I was able to get assistance. This man gets a 10/10, but the airline overall with the troubles I had the day prior get a 6/10, so overall 8/10.

✅ Trip Verified | I am 94 years old and requested wheelchair-assistance, which was granted. I would like to thank all personnel for helpfulness and friendliness throughout flight and arrival in Cape Town. Assistance with luggage retrieval and safe delivery to family. I appreciate high quality treatment.

✅ Trip Verified | Airlink is an up and coming airline in Southern Africa that has been expanding. Surprisingly, its service is very good and quite friendly. My flight was a Sunday evening flight and a relatively short one of about 1 hour and 10 minutes. Those of us in business class were called to board first. Boarding was accomplished by a walk across the tarmac to the plane as it appears the jetways at Maputo airport are not operable. Passengers were seated quickly on this mostly full flight and take off was prompt. What was pleasantly surprising is that en route, we were served with a good light dinner that solved my issue with where to eat after arrival. The seat was comfortable and I was seated in a window seat on the left side of the aisle. Restrooms were clean and appropriately stocked. Service by cabin staff was efficient and friendly and we arrived in Johannesburg about 15 minutes after the meal service. I am quite happy with the service of Airlink as this is the 4th time I have flown with them. Their aircraft are nicely maintained, the crew is friendly and efficient, and they are increasingly spreading their wings through southern Africa. I am comfortable in recommending Airlink.

Not Verified | We had two flights with is airline Johannesburg to Hoedspruit and skukuza to Johannesburg. We were a bit concerned. If we go back to South Africa we would use this airline again.