AirAsia

I flew with AirAsia from Phonm Penh to Phuket via Bangkok and nothing positive to say about this airline. Seating with minimal leg room and they charge for water. The inside of the aircraft is plastered with advertising for one brand of jeans or another. There is no lumbar support in the seats and for tall people the headrest is in the middle of your back. The extra charges apply to everything and baggage is expensive. By the time you add in all of the extras might as well fly with a full far carrier. I will never fly again.

✅ Verified Review | I flew AirAsia on 21 April from Singapore to Bangkok DMK. I had encountered some problems with my e-ticket which was quickly rectified with a call to AirAsia's office in Thailand without charges which was really appreciated. The plane coming in was delayed which affected our outgoing flight however there was very inadequate updates. This caused some passengers concerned who could be seen approaching the counter staff. The airline could perhaps put updates on the screen at the boarding area just to allay the passengers' concerns. On this occasion, the screen was showing last-call at 9.05pm for a flight that was scheduled to depart 25 mins earlier that evening at 8.40pm. The flight itself was as expected of a budget carrier. The cabin crew who were mainly Thai were polite, gracious and attentive throughout the flight.

✅ Verified Review | Flew Kunming to Kuala Lumpur with AirAsia. We were lucky to fly on a new plane with new seats. The seats are thinner but supportive and as a result, legroom increased considerably. We are happy with the new seats. The service on board is the usual AirAsia standard, no complaints for a frequent flyer. The only setback was a group of passengers loudly throughout the whole flight, and stewards/stewardess unable to get them to stop.

Kuala Lumpur to Krabi. Despite that AirAsia have the Value Pack consists of baggage allowance and meals for additional price, the website settings require both passengers to take this package and could not be edited to only one of us. It's a short haul flight, full of passengers, but handled well by the ground staff and cabin crew. For those bringing checked-in luggage, use a padlock to avoid any missing items.

✅ Verified Review | Had a flight from Yangon to Siem Reap via Bangkok with AirAsia. Found out at check in that a bag fee 36$ per leg of the trip - 72$ in total for a small bag that I've been able to carry on all other international flights. Our seats had virtually no leg space, it was quite uncomfortable and I am only 5'7". They only had the option to buy meals and I could not get water or any other drink without paying an additional fee, we asked for water and they smiled and shook their head but they gladly made several trips down the aisle trying to sell teddy bears, perfume, etc.

✅ Verified Review | Departure from Kuala Lumpur to Kualanamu with AirAsia was delayed because the inbound plane arriving late. The captain or first officer did not give any information before or during the flight with regards to flight information ie. welcoming address, flight status, time of arrival. The cabin crew were charming, but they were in quite a hurry as it was a short flight.

✅ Verified Review | The AirAsia Indonesia flight from Kualanamu to Kuala Lumpur was slightly delayed (20 mins.) as it was late from the previous sector. The first officer welcomed the passengers on board and gave information on the flight prior to departure. The captain addressed the passengers during the flight regarding current flight information and expected time of arrival. The cabin crew were nice and worked hard all the way. The flight was smooth except for a few small bumps on descend. The landing was okay.

Singapore to Kuala Lumpur with AirAsia flight AK718. Used the kiosk to get my boarding pass and went direct to gate. Flight itself delayed 1.15hours due to congestion at the airport thus making us end up sitting inside the plane for the duration of the time. Onboard FA not so friendly and just did the basics but since this was a short flight not a big concern. Overall still a great flight. I choose to fly with them because of the good schedule to select from.

Kuala Lumpur to Gold Coast with AirAsia as a single parent with two young children (5 & 3). Received the boarding passes which revealed I was sitting across the isle from my children. Tried to have all three of us sitting together. Unfortunately this did not happen and AirAsia staff said this was fine. My recommendation is to pay the extra dollars and allocate your own seating with this airline.

Bangkok to Krabi with AirAsia. Being a budget airline, their luggage allowance isn't great but the leg room was actually the best I'd had on a low cost economy flight. The flight departed on time and arrived on time. Also the cabin crew were friendly and courteous, overall I would recommend.