AirAsia India

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 72 reviews
3/10
No Skytrax Rating
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7/10

"seats more comfortable than competition"

(India)

I flew AirAsia India from Jaipur to Pune. They needed 4 people per check in desk to issue one boarding pass. Had to pay extra for the seat I wanted, but they had no change to give back to me, so wasted 10 minutes looking for change. Flight was on time and boarding etc was efficient. Staff on board were friendly and seemed to giggle and laugh a lot. Nice crew, but seemingly not fussed about procedures and information to be given to passengers. Food (that you buy) was mediocre. Flight landed ahead of time and the seats seemed more comfortable than the competition.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteJAI to PNQ
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"don't care for one lone pax"

(India)

AirAsia India give the most uncomfortable seat to a pax who checks in early as their objective is to sell the comfortable seats (forward, aisle, windows, emergency seats with more legroom,). Later as the flight Bangalore-Pune was not full and apparently there was no upgrading of seats chosen by pax on payment, the comfortable seats were allowed to go vacant and the pax were compelled to travel in the most uncomfortable seats. It seems Air Asia have enough customers so they don't care for one lone pax.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBangalore to Pune
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
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