Air Vanuatu

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 46 reviews
5/10
No Skytrax Rating
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8/10

Air Vanuatu customer review

(New Zealand)

Flight Auckland to Port Vila. Left on time. Fast service and nice crew. Would fly with them again. Only poor aspects were the entertainment which is almost not existent and the meals. There is room for improvement.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Vanuatu customer review

(New Zealand)

Flew Port Vila to Auckland on NF50 flight departed on time and arrived 25 minutes early. Food was great for breakfast and the crew were very friendly. The crew are excellent and always willing to share their experience with you. Fantastic little airline and I look forward to flying with them again soon.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Air Vanuatu customer review

(New Zealand)

Traveled from Auckland to Port Vila. Requested seats in row 3 and the request was confirmed at time of check in. Seats are good with plenty of leg and the TV. Cabin crew were a little bit on the grumpy side. The food was nice although they didn't have the requested vegetarian meal I ordered. Seats were comfortable. Landing into Port Vila is a very fast one but the views on approach are excellent. Can't complain much because we arrived 25 minutes early.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Air Vanuatu customer review

(Australia)

Sydney to Vila in September 2012. Incoming flight was delayed due to headwinds but the same winds then had us landing earlier than scheduled though the landing in Vila seems to be a very fast one. Plane getting a bit tired inside but great staff. The food was good for international economy and the wine and beers really kept flowing. Overall very good service much better than a recent trip on Air Pacific.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Air Vanuatu customer review

(Australia)

Brisbane to Santo and back in August 2012. Flight slightly delayed due to 'missing spare part'. Service on board very good and smiling good food good beverage selection. Same applies to return flight although it was slightly scary to see that your luggage does not get x-rayed in Santo: a smiley woman asks you to open your bag and performs a visual check. Would travel again as friendly and efficient and reasonable prices.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Air Vanuatu customer review

(Australia)

Food service on flight from Sydney to Port Vila very slow. Fight was 2 hours under way before we received our meal with no choice as to what we wanted. Connecting flight from Vila to Santo delayed one hour and luggage was left behind. Our return flight was as equally disappointing my wife and I were seated together on flight from Santo to Vila with my daughter and then the flight from Villa to Sydney on the same aircraft my wife I were allocated seats apart from each other. This fight was not full but the cabin service was better than our flight over. Even though the flight was not full when I got my food I again was not given a choice in fact staff had trouble finding me a dinner. I have flown Air Vanuatu several times in the past and was very happy with the service but this time was very disappointing.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Air Vanuatu customer review

(Australia)

SYD-Villa. Crew were nice and helpful and the food served was great. Seats are comfortable with good recline. However they could improve entertainment the video is only about Vanuatu and gets boring after a while. The audio was okay. Other then that a good small airline.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Vanuatu customer review

(Australia)

Brisbane - Port Vila - Brisbane on new 737-800. Cabin Crew were attentive and helpful and meal was tasty. Seats were comfortable and entertainment was interesting. A good small airline.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Vanuatu customer review

(Australia)

Melbourne-Port Vila-Sydney on B737-800. Seated in exit rows on both sectors and legroom is amazing. The cabin crew to Port Vila lacked smiles and warmth but crew on the return to Sydney were excellent. Meal and beverage services were poor to very good but overall a good little airline.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Air Vanuatu customer review

(Australia)

SYD-VLI-SYD. Fantastic new aircraft great crew awesome food. Really impressed by Air Van. Plentiful alcohol including Tusker beer which is great! On time both ways. Entertainment is lacking as it is just a video about Vanuatu but audio ok. Really enjoyed this airline!
Seat TypeEconomy Class
Value For Money 12345
yes