Air Transat

Flew from Toronto to Rome and then Venice to Toronto. Had seats in Club Class Good seats excellent service and decent food. And your luggage comes off the plane first. Only complaint is that we had to pay extra for bikes and the payment could not be made at the check in counter but required me to go somewhere else to make the payment. Also more movies to choose from would have been nice.

Outbound flight Gatwick to Toronto was fine paid for extra leg room and the cabin configuration was the conventional 242 check in at Gatwick was in the bowels of the building and was tediously slow good in flight entertainment. Return flight was on their new 3x3x3 configuration which was like flying in a sardine tin. Did not get the extra leg room seats we had ordered and paid for the new configuration makes it impossible to get any sleep on night flights the aisles are so narrow that passing passengers stewards and trolleys bump into you all the time. This is the only overnight transatlantic flight I have ever taken where you need to buy or bring your own blanket! This is taking penny pinching to a whole new level. Food was edible but not a lot of it so if your planning to fly Transat take your own food with you avoid night flights and don't forget your own blanket shin and elbow guards! I suggest you consider another airline or book their business class option which is competitively priced but difficult to get as there are so few seats (3 rows I think).

YUL-ATH-YUL all flights were fine and on time with the new cabin with individual screens on the outbound leg only. Check in was normal. The seats were uncomfortable for both flights despite the new cabin. In flying entertainment was good for the outbound leg with a choice of recent movies but it was bad on the return flight that showed 3 old movies on the overhead screens. The service onboard was normal nothing special. The crew was fine but some of them are rude and unwelcoming towards ground agents. I usually fly with Air Transat because there's convenient non stop flights and I had a stand by ticket so no complains on that side. Overall Air Transat is not the best airline as it claims and if you expect a 5 star service it's not the right airline.

Calgary to London Gatwick and return. Everything was very smooth efficient and pleasant on both fights from check-in to in-flight service and getting our baggage. The flight to London was overnight and there weren't individual screens (3 out of 5 *) but they did play a movie or 2 and a show perhaps on the overhead monitors. I was trying to sleep so I didn't pay attention although I did notice the picture in the screens would jump/flicker regularly. The food was okay for airplane food and they were good with running the drink carts up and down regularly while still allowing quiet time for people to rest. The lighting overhead was really neat since it mimicked sunset and sunrise accordingly. The flight back to Calgary was daytime and there were individual seat back monitors which was awesome. Good selection of free tv shows movies even games and it worked flawlessly (5 out of 5*). I bought the ear buds on board with one of the packages available: the ear buds a snack (chocolate bar) and an alcohol beverage (Baileys) for $9 or $10. You could buy them separately for $3. Lunch wasn't fantastic taste-wise I had the chicken stir fry but it was still a meal and I'm not super picky. I do wish there was a little better selection of snacks - only caramilk or plain pringles but I should've remembered to buy snacks beforehand in the airport and I'm sure they're limited on space. Very friendly attendants on the flight to Calgary. We arrived almost 30 minutes early and it was a nice smooth flight. Baggage was already waiting on the carousel.

Toronto - Manchester and return. Outbound in economy back in Club. Have used Transat previously and am pleased to note general gradual improvements. Economy is adequate and Club quite good. Staff fine both flights arrived early. Will use again.

Manchester to Calgary and return on TS215/214 Club class. New upgraded cabin. Priority check-in and first to board the plane. Suitcases labeled priority and first off the carousel. The seating is excellent a decent amount of recline and lumbar support good legroom they aren't really meant for sleeping but do offer a good amount of rest. The staff couldn't be faulted attentive polite always ready to assist. The meals were of a very good quality presented on porcelain plates with metal cutlery with drinks to follow. The entertainment system had a touch screen with modern films TV progs music radio etc and could be paused at anytime. A travelling kit was also provided which included a blanket flight socks earphones blowup neck support earplugs eye mask etc. Overall I thought that the experience was worth what I paid and would do the same again I realise that everyone has a budget and it is expensive for the extras for the extra money paid this could be another weeks holiday to someone.

I've flown all over the world frequently for more than 20 years. I'm sorry to say that my experience with Air Transat is the worst I've met. The flights took place on 27 August and 16 September 2013 Amsterdam - Vancouver v.v. In my opinion it's a crime to put so many rows in an airplane with seats so narrow that now a week later I still suffer from a sore shoulder and right arm. The back of my seat couldn't be moved in any direction. Alas the one of the passenger in front of me could so when she did which she did during 9 hours my face being 20cm from her seat. My seat itself was tilted slightly forwards so it felt like gliding off it all of the time. About the food I will not bother you it was hardly edible. Never again.

Flew Toronto to Dublin Sep 1 and returned from Shannon Sep 17. Updated interior nice with great lighting. Seats are comfortable enough even for such a long flight. I love that they offer non stop flights for such a reasonable price. Then attendants were very nice. Smooth check in both flights right on time. A great experience and I am not a great flyer. Would recommend.

Not really worth the extra money. I flew with Corsair Business class two months ago and for the same extra money I had more comfort than the Transat new refurbished Club Class I also flew their Club Class a couple of years ago with their let me tell you that their seats were more comfortable then the new one. Unfortunately I have booked return the same way.

Flight TS 535 July 26th Gatwick to Toronto and returned on flight TS222 August 13th Toronto to Gatwick. Staff very helpful and polite. Great comfortable flight. Wish Air Transat flew to other countries we would use them every time.