Air Seychelles

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 67 reviews
5/10
4 star Skytrax Rating
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1/10

Air Seychelles customer review

(United Kingdom)

We were due to fly at 19.30hrs the flight was diverted to Madagascar due to bad weather. We were kept in the terminal until 02.00am. None of the staff knew what was happening. They offered us food vouchers at 00.30hrs the queues for the one food kiosk were so large that it closed before all passengers could get their food. Staff did not give information and were rude. The plane landed from Madagascar about 01.00hrs but they didn't tell us they shipped us off to a hotel at 02.00am. The next day the girl at the desk just put our hand out for my ticket. No apology for the delay no smile. We ended queuing at Mahe for a further 3hours because they were unable to confirm our connections. Once again no-one giving water to passengers we were left like cattle just stood there. I have family in Seychelles but won't be going back until BA return or I'll fly Condor from Frankfurt next time.
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Air Seychelles customer review

(Australia)

Service was excellent staff friendly meals were good. Boeing 767-200 was very very old. My son went to put his seatbelt on and it came off in his hand. The seat adjacent to that one had a table that wouldn't stay up. They do need new equipment but flight was otherwise uneventful.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Seychelles customer review

(United Kingdom)

LHR-SEZ outbound in Pearl via Milan return in Economy via Rome. Very unique feel to this airline it's a small airline serving a small population plus tourists. Impressed by food service in both classes one of the best breakfasts I have had in Business Class and on the return offering 2 hot meals on a day flight was impressive. Staff were very friendly the whole thing did seem a little dated but in a good way. The IFE is still overhead TV screens with very lame films. The stops in Italy make the flights long but not too bad.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

Air Seychelles customer review

(United Kingdom)

We had to travel to France from Gatwick to catch our flight. Staff are warm friendly and helpful. I have never come away from a flight thinking how awful it was.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Air Seychelles customer review

(United Kingdom)

I flew Air Seychelles (code share with Air France) Business class from Paris to Mahe. I regularly fly Business and I have to say on this particular flight the service was as good if not better than many of them. The crew were very good the service was excellent and the food great. Beds were 95% flat (not enough incline to notice). Even the comfort pack had organic creams and oils flower essences etc. I cant comment on the entertainment as I worked and slept most of the flight but I remember being impressed with the overall service from beginning to end. I flew again a week later again in Economy which seemed about average in comparison to other airlines.
Seat TypeBusiness Class
Value For Money 12345
yes
5/10

Air Seychelles customer review

(Germany)

Paris to the Seychelles. The cabin itself is in good condition. the staff seemed a bit awkward and on the return flight was the entire crew were rude and arrogant. Food was as expected in the Economy. Despite seat reservation I had a different seat in the middle of three. I got no answer as to why my seat was changed.
Seat TypeEconomy Class
Value For Money 12345
no
na

Air Seychelles customer review

(United Kingdom)

The planes were very old - on our return flight the notice about life vests was in Hungarian. We paid £1000 each to travel business class in conditions that might have been acceptable many years ago but came nowhere near what one expects in 2011. The cabin looked tired carpets and seats scruffy and cabin crew off-hand. The food was below par particularly breakfast on the home run. We were delayed 4 hours at Mahe in 80 degree heat waiting for an incoming flight from Zanzibar.
Seat TypeBusiness Class
Value For Money 12345
no
10/10

Air Seychelles customer review

(United Kingdom)

I flew to Mahe from London Heathrow via Milan. Everything was done on time and service was excellent. Crew were friendly and took great care of my sick mother thought the flight. I really enjoyed the flight and will recommend the airline to anyone who wants to travel to the beautiful Seychelles.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Seychelles customer review

(Australia)

Originally booked our flight from Chennai (India) to Seychelles but were sent an email 4 weeks before departure saying this route had been cancelled and we were now flying out from Singapore. Air Seychelles paid the difference but we then had to fly into Singapore from Australia and lost the cost of our original flight to Chennai. We feel we should have been informed about this when we first booked and this would have saved us a lot of money. Apart from that we were pleased with the service of Air Seychelles. The service on board was excellent the food was pleasant and the comfort was of a superior class to many other airlines we have flown. Plenty of leg room and as the plane was only half full we were able to have two seats each. Personally we would recommend Air Seychelles to anyone but the flight to Singapore is only 6-7 hrs long so we have not experienced a really long flight. An enjoyable experience and we will definitely go the Seychelles again on Air Seychelles.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Air Seychelles customer review

(United States)

In April 2011 we were booked Johannesburg-Mahe return. On the way to Seychelles we left with 3.5 hr delay losing all the further connections from Mahe to other Seychelles islands. On the return we arrived at the airport very early in the morning only to find out that the flight was cancelled and will fly only next evening. Did not care to tell us the night before knowing our location in Mahe! Disgusting indeed! They offered us to spend the night at the worst (and cheapest) hotel !The hotel was closed a month later because of sanitation problems even based on Seychelles standards. I complained to the Customer Service no answer at all.
Seat TypeEconomy Class
Value For Money 12345
no