Air Serbia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 205 reviews
5/10
3 star Skytrax Rating
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2/10

Air Serbia customer review

TIV-BEG return economy class. Both flights operated by ATR 72 aircraft. On both legs aircraft showing age cabin dirty and seats old and cramped. One complimentary drink offered on each flight. Cabin crew very polite in spite of their age and dressed in a little bit worn out uniforms. Still the best option on this route.
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4/10

Air Serbia customer review

FRA-BEG return last week. Flight experience good quite old but clean Boeing 737-300 cabin crew was friendly. Inflight service very simple (consisted of a small cheese ham and pickles sandwich and beverages) but adequate for a 2 hours flight. Would fly with them again.
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4/10

Air Serbia customer review

LHR-Belgrade-LHR in business. Alitalia lounge at Heathrow was quiet and pleasant with adequate facilities. Onboard the 737 business was in a dedicated cabin with three rows of seats in a 2x2 config. These are old-style first class seats with plenty of leg room. Pre-flight juice and water offered sparkling wine on request. FA’s busy and courteous. Food ordinary airline food served in massive portions – a Serbian characteristic. Crew generous with wine and other drinks. Cabin was full but with all that space you hardly noticed. All in all it made me nostalgic for the days when most business classes in Europe were like this – ie a sufficiently different experience to warrant the higher price. JAT’s price is roughly £500 as opposed to BA £800 on the same route. Only slight disappointment was the funereal business lounge at Belgrade (tatty purple leather sofas) but even that offered a waitress service of drinks and snacks. Would definitely fly JAT business again.
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Air Serbia customer review

Business class Dubai-Belgrade via Beirut. Very nice flight on 737-300 aircraft in good condition with 12 Business class seats. Cabin crew professional meals with full size trays out of Dubai and Beirut. Luggage claim in Belgrade was quick.
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Air Serbia customer review

I regularly travel on JAT Business Class between Zurich and Belgrade and am extremely satisfied with the product which is much better than one would typically expect. Seating is probably the best Business Class seating on short haul flight with 2 x 2 seating big First Class leather seats and only 10-12 seats depending on aircraft type. Service is 4* with hot meals being served even on afternoon flights of one and a half hour duration. early they are usually less expensive to London than BA.
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