✅ Trip Verified
| Mauritius to London Heathrow This was an unexpected and emergency flight back home due to the Coronavirus and booked at very short notice following advice from the Foreign and Commonwealth Office in Mauritius due to the Border closures given the situation. In addition, the Kenya Airways / Qatar Airways flights to Nairobi and Doha / Manchester were all cancelled due to the Coronavirus, as the airlines were not flying on these routes, with no availability to travel until at least mid-April (this now appears unlikely as the Mauritius authorities have imposed restrictions). We were informed this was the last commercial flights to UK from Mauritius, so there was no option but to book and look to recoup costs back from Credit Card company give the crisis situation. This was reflected in the cost of the one way ticket to London Heathrow. Never have I seen Sir Seewoosagur Ramgoolam International Airport so deserted and quiet. However check in was easy. Boarding was a little chaotic, as this flight was full (this was a concern as it was impossible to evidence concepts of social distancing in the flight as would be expected given the impact of Coronavirus, though I wore a face mask for majority of the flight). Cabin crew themselves were dressed with appropriate Protective Equipment (PPE) for the 12 hour flight to reduce risks of infection. The flight itself represents an improvement from the last time I travelled with Air Mauritius some 25 years ago !. Cabin crew were kind, friendly and attentive and service has improved. The meals sadly are of poor quality. Lukewarm, with little in the way of decent portion size (though they provided my Vegetarian Special meal). Bread was stale unfortunately, and the dessert was an odd combination of rice and sugary milk ?? Menus were not provided, which is a shame. The inflight entertainment is ok, and the flight map and routing was good. Unfortunately could not connect to the complimentary WIFI online, as it would not recognise my booking details. In summary, definite improvements noted with Air Mauritius which was welcome. The new Airbus A330neo is a lovely aircraft. Pilot gave timely announcements. Sadly the toilets were not being attended to (perhaps more due to some of the ignorant passengers onboard whom have no empathy for the airline or the crew).The only deficits as mentioned was the meal quality, otherwise it was good. A great shame I could not get a connection back to Manchester (due to the Coronavirus, but good a rental car for a quick 3 hour drive to Manchester Airport from Heathrow to collect my car and get back home). I would travel with Air Mauritius again if need be - most likely from Mauritius to destinations such as India, Malaysia and local regional areas such as Reunion Island, Rodrigues and Seychelles. As for long haul, it’s ok, but 12 hours with Air Mauritius is a bit too much and will revert back to Qatar Airways or Emirates for future travel between Manchester and Mauritius. But in summary, a pleasant experience.