Macau-Bangkok - business class. The airline changed its departure time without notifying me from 6pm to 11:30pm! Fortunately I found out by accident. My experience with the ground crew and Macau airport personnel was similar - poor or no English. The Business Class Lounge lady told me "no more food go downstairs". When I went to the restaurant there was almost no food left. We finally departed at almost 12:00 midnight amidst great confusion. Onboard the service was very polite the food was ample but mediocre entertainment system was retro with service announcements that seemed to occur every 15 minutes. Air Macau is not cheap. The only advantage of Air Macau is that if you are going to Macau you avoid having to take the ferry from HK otherwise skip this one.