Air Koryo

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 54 reviews
6/10
No Skytrax Rating
Filter Reviews by :
Show
6/10

Air Koryo customer review

(United States)

PEK-FNJ on Tu-204. Check in quick and efficient at PEK. Clean new aircraft seating reasonably comfortable and adequate for 2 hour trip. Was served bland meal but no worse than many other economy class meals. Service was efficient but cold drinks offered and free English language DPRK "literature". Entertaining pre-take off video with politics included and inflight video showed happy images of the DPRK. Quite reasonable flight noticeable that all non-Koreans were in the front economy cabin - with the back cabin full of Koreans. Pre- take off and touchdown were marked by the happy playful music of an electronic band eerie but very much part of the DPRK experience. I was pleased to land given the safety reputation.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

"food and drinks decent enough"

(Indonesia)

Verified Review | Everything went smooth from Pyongyang to Beijing. Check-in staff were friendly. Seats were comfortable. Inflight entertainment could have been better. Food and drinks decent enough.
AircraftTu-204-100
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePyongyang to Beijing
Date FlownJune 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
5/10

Air Koryo customer review

(United States)

PEK-FNJ-PEK in business class on new Tu-204. The seats were quite spacious and airplane comfortable. I thought it really odd that they served a huge meal PEK-FNJ but only bread on the return. The flight attendants were decent enough though English skills were lacking. There was access to the Air China lounge at PEK T2. I didn't visit the lounge on the return at FNJ. On the flight PEK-FNJ there were no more seats so a North Korean teenager sat in the flight attendant jump seat for the whole flight. On the way back the security guard sat in the flight attendant jump seat and she sort of sat on the very edge of the same jump seat and held the wall for take off and landing. They also kept the curtains closed to the front of the aircraft which in the event of an evacuation would be a no-no because people couldn't see to get to the exit.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

"Flights on time"

(New Zealand)

Verified Review | Aircraft clean with immaculately presented and polite cabin attendants. Seat comfortable with great leg room. Flights on time. Inflight entertainment consisted of North Korean military type music. Food was a cold burger with a choice of water, coffee, tea or soft drink.
AircraftTU204-100
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBeijing to Pyongyang
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
5/10

Air Koryo customer review

(Germany)

18 May 2013 PEK-FNJ JS 152. 25 May 2013 FNJ-PEK JS 151. Not as bad as expected. Standard level of service modern aircraft (Tu-204) similar to 757 or 320 series not any worse when comparing with some airlines of Europe or Asia. Aircraft and interior were in mint condition on time service no problems at all.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Air Koryo customer review

Beijing to Pyongyang on economy - the airplane was an Ilyushin 62 quite roomy business class is separated from economy via the galley which one walks through to get to the back of the plane. Service was excellent the food was ample and more than enough for a one hour flight; fruit a green curry with rice fine-tasting North Korean beer. Air Koryo compares to my mind more than favorably with other short haul sector airlines. I can definitely recommend Air Koryo.
no
2/10

Air Koryo customer review

PEK-FNJ. Interesting to say the least. Outbound was oldest plane I have ever seen in my life (Il-62) and literally falling apart at the seams. Propaganda handed out announcements regarding how this flight was made possible by the dear leader etc. Return was same aircraft type but much better shape. However upon landing in Beijing was quickly sweating due to no air conditioning. Not like you have much of a choice when flying to Pyongyang - snag Air China if you want a safe flight but Air Koryo if you want the experience.
no
1/10

"they don't pay attention to safety"

(China)

There is no Air Koryo Business Lounge benefits if you take its red eye flights. The staff of VIP Lounge was in a hurry to get off work refusing me entering it at Pyongyang Airport, although it's not very late and only two fights would take off at night. Food and beverage of Business Class is as same as Economy Class. The beverage service is so poor that only has tea, coffee, beer, water and fruit soda. Cabin staff Chinese is fluent so communication in that language is smooth. However, they don't pay attention to safety and cabin service detail at all. No one required passengers should power off cellphone, they don't check seat belt and or ask to return your seat backs to the upright position, which is common sense. Cabin staff weren't willing to ask passengers if they need blankets, even if there are blankets in the plane. What made me surprise most is there was no food the whole plane and it only one drink for us! Overall, Business Class of Air Koryo is not worthy of its price. The only real distinction between Air Koryo Business Class and Economy Class are the cabin seats.     ⚑ Air Koryo Ranking
AircraftAN-148
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteShanghai to Pyongyang
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

Air Koryo customer review

PEK-FNJ on old Tupolev 154. Professional if solemn crew but decent flight and lots of food.
no
2/10

Air Koryo customer review

PEK to FNJ roundtrip on Ilyushin 62--The flight was only 1.5 hours. Aircraft was very old-looking and used. I had to work hard at attaching my safety belt. The fabric on the seats was old and frayed. The crew was very perfunctory in their duties but still polite and civil. The crew was not service oriented nor did it seem inclined to be. Not a bad experience but nothing to standout in my mind.
no