Air Koryo

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 54 reviews
6/10
No Skytrax Rating
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8/10

"aircraft was clean"

(Slovenia)

Beijing to Pyongyang with Air Koryo - kind staff. A passenger had some health issues and at Beijing airport a medical team waited and was informed about the problem. There was Korean cartoons and short movies. Food and drinks served was OK. Flight was were on time. Aircraft was clean.
AircraftAn-148
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePEK to FNJ
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Air Koryo customer review

On both legs (Beijing - Pyongyang - Beijing) the plane was a more than decent TU 204 with a reasonable seat pitch. Check in fast and efficient both at Pyongyang and Beijing: check in staff also turned a blind eye of a 2 kgs excess I had on both legs. This airline is an experience in itself: propaganda is on air during the whole flight with DPRK music. Complimentary inflight service with local both soft and alcoholic drinks. Deplaning at Pyongyang fast with rapid baggage delivery: in less than 30 minutes I was on my way (escorted by guides) to the hotel.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Air Koryo customer review

(Australia)

SHE-FNJ-SHE in Economy class. On the way to Pyongyang it was an old aircraft check in at Shenyang airport was smooth and check in at Korean air counter. Boarding was fine staff on board helpful and friendly. Due to the air conditioning the cabin was full of fog. There was a lot of condensation. No food for 1.5 hours flight to Pyong Yang. Check in at Pyong Yang was easy because there were not many flights at all. Departure and arrival are sharing same hall. One room for everything but very efficient. On the way back to Shenyang was new TU204 very modern aircraft. Food was served (a hamburger). Would recommend for the experience of the old aircraft (one off experience). I would fly again with the new aircraft in the future.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

"burger was quite tasty"

(United Arab Emirates)

Beijing to Pyongyang. The Tupolev 204-100 aircraft is as comfortable as many that are flying around the US. The check-in experience was quick at Beijing and Pyongyang. The crew were friendly and smiling during the flight. The "burger" was quite tasty and I got a beer with it. Baggage quickly delivered at both ends.
AircraftTupolev 204-100
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePEK to FNJ
Date FlownMarch 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Air Koryo customer review

(United Kingdom)

Beijing (PEK) to Pyongyang (FNJ) return 22-24 August in economy. PEK to FNJ was on a newish and very clean two class TU-204 with decent seat pitch in economy drop down inflight entertainment and efficient service (economy bulkhead is row 4 first exit row with extra legroom is row 7). Catering consisted of the infamous Air Koryo 'hamburger' containing some kind of mystery meat and a choice of alcoholic or soft drink. Inflight entertainment consisted of clips from classical music performances and the obligatory state propaganda about the DPRK. Although there are headphone sockets none are given out (music plays throughout the cabin). Smooth landing but long taxiing time in Pyongyang. FNJ to PEK was on an older one class TU-204 with slightly less legroom but the service was the same - short propaganda piece inflight music and catering with the dreaded Air Koryo 'hamburger'. FAs are reasonably efficient if a bit robotic with adequate English skills (better than China Eastern for example). Quick check-in procedures in both Beijing and Pyongyang. Requested (and given) a window seat on both flights. No issues with luggage although baggage delivery in Pyongyang is painfully slow (allow 45 minutes or so waiting time). Overall a decent effort. The 1 star classification is unjustified - based on my experiences Air Koryo is somewhere between 2 and 3 stars overall. Catering and safety procedures need to be improved - tray tables were down and cabin baggage blocking access during take off.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Koryo customer review

(Australia)

Beijing to Pyongyang return. The plane was clean and well presented. Check-in service was impersonal but satisfactory. The food was good. Both flights left and arrived right on time. A shame the airline doesn't fly more routes.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

"service was perfectly passable"

(United Kingdom)

Verified Review | I don't know how things were in the past, but there is no current reason for a one star review. Flew from Beijing to Pyongyang. From a comfort perspective, Air Koryo was just like any international economy class seat. Yes, the inflight entertainment for the 2 hour flight was basically North Korean propaganda and magazines from North Korea - but surely if you are a tourist to North Korea that is exactly what you are interested in. In fact, you'd probably prefer that to say Big Bang Theory episode re-runs. The food was average. The service was perfectly passable.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePEK to FNJ
Date FlownApril 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

Air Koryo customer review

(United Kingdom)

Honestly can't fault Air Koryo - their 1-star rating is completely unjustified. I've had worse flights on Malaysia Airlines Turkish Airlines and British Airways. I flew PEK-FNJ on a modern Tupolev-204 and both check-in and boarding were faultless. We departed on time and the cabin crew were courteous. Free food and drinks were served and the safety demonstration was very professional. Once we arrived in Pyongyang immigration took 10 mins and bags were delivered immediately. I'd definitely use them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Air Koryo customer review

(Australia)

FNY-PEK as part of an organised tour. The aircraft used was one of the newer Tupolevs. Good points. Check- in assisted by our 'minder' ensured that all luggage went through with no problems. Seating was better than some other aircrafts flown food - although only a snack was more than adequate for a short journey (and provided free). FA's were efficient and any reasonable needs were complied with. However the IFE consisted of the same propaganda film shown in the airport and must have been on an endless loop. The flight left earlier than my agenda showed although we got there in ample time I was not notified of any change. We were advised that there was no Business Class - there was and for most of us this would have been the preferred option. Overall I believe Air Koryu is a reasonable airline to fly and would not hesitate to use them again.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

"crew are efficient, pleasant and helpful"

(Thailand)

Verified Review | It is absolutely unfair to give only one star to this airline: the Tupolev plane is in good condition and perfectly clean, the crew are efficient, pleasant and helpful, and last but not least, it is always on time, you can find many airlines much worse than that, for instance Air China on the same route. The route flown is the no. 1 route of Air Koryo linking DPRK to Beijing, and this entitles you to some patriotic videos on the overhead screen. The buns served are not too bad, and drinks are acceptable for such a small trip. All in all, a good experience.
AircraftTupolev 204
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteFNJ to PEK
Date FlownNovember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes