"Excellent crew"
P Nair (United States)
✅ Verified Review | Newark to Mumbai. Excellent crew. I was traveling with 2 kids. The air host and hostess were extremely nice. I had low blood pressure and they treated me like family and made me and my kids comfortable.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Newark to Mumbai |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"with a delay of 1.5 hrs"
5 reviews Sudheer Borra (India)
✅ Verified Review | Vadodara to Delhi. Received a SMS from Air India about delay of 40 mins and ultimately flight departed with a delay of 1.5 hrs. Boarding gates no staff until Boarding started. Seating was on 1 D, Seat comfort was good, meal served with Rice and Dal along with a Bun and Paneer curry. A bad choice of combinations. With a further delay of 20 Min Finally landed with a overall delay of 1hr 50 mins.
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Vadodara to Delhi |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"it was all downhill"
A Rajan (India)
✅ Verified Review | Bangkok to Delhi. I cannot believe Air India is still a real airline. Starting from the attitude of the cabin crew to the service, it was all downhill. Non vegetarian food finished before reaching our seat. We opted for vegetarian instead but apparently that was over too. Finally settled with one extra croissant. The cabin crew looked unhappy. I'm sure they have their issues with the airline but it should not snowball onto the customers.
Aircraft | Boeing 787 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangkok to Delhi |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Air India always runs late"
M Preedy (United States)
✅ Verified Review | Bangalore to Tokyo via Delhi. Horrible experience, and Air India always runs late. I won't ever fly this airline again. For the second time in 3 months the connecting flight was late and I missed the flight to Tokyo. Equipment OK, cabin crew not up to global business class standards. Mind boggling.
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Bangalore to Tokyo via Delhi |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"good value for money"
Siddharth Malhotra (India)
✅ Verified Review | Guwahati to Delhi with Air India. The flight was delayed by 15 minutes, and the flight was completely full. Light refreshments were served during the course of the flight which were adequate and well prepared. Leg room was excellent. Despite the delayed start, the flight landed on time at Delhi. Overall a good value for money.
Aircraft | A321 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Guwahati to Delhi |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Not a pleasant experience"
3 reviews Khalid Nadeem (Saudi Arabia)
✅ Verified Review | Delhi to Varanasi. The flight was delayed by winter fog by an hour and a half. The aircraft was very old. The cabin crew was polite and hospitable, but the food (morning snacks) was sub-standard. Not a pleasant and comfortable flight experience.
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Varanasi |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"excellent service by the cabin crew"
Siddharth Malhotra (India)
✅ Verified Review | Flew Air India from Delhi to Guwahati. Flight took off on time and landed 30 minutes ahead of schedule. Delicious food coupled with excellent service by the cabin crew made the journey even more relaxing. The leg room is excellent, the only thing lacking was the absence of IFE on this flight.
Aircraft | A321 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Guwahati |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"my preferred choice in Economy when possible"
Vishnu Som (India)
✅ Verified Review | Super convenient 3 pm departure from Delhi. Only direct flight from Delhi to Madrid. Excellent legroom in Economy class - more than any other long-haul airline I have been on. Adequate film choices in English. Decent meal, wholesome snack - more substantive than ANA which I flew to Tokyo from Delhi last month. Absolutely nothing wrong in traveling this airline. Asked for a Gin and tonic, got two without asking. Just don't understand why people criticize this airline so much. It's my preferred choice in Economy when possible.
Aircraft | Boeing 788 Dreamliner |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | New Delhi to Madrid |
Date Flown | June 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"tasty, sumptuous breakfast"
A M Phadnis (India)
✅ Verified Review | Took early morning flight last week from Mumbai to Kolkata with Air India. Departure was delayed by about 35 minutes, which was informed previous night itself so not an issue. Flight departed on revised time. Was served tasty, sumptuous breakfast during the flight. Overall an uneventful flight. Would surely fly them again.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Mumbai to Kolkata |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the food was excellent"
76 reviews S Vashirin (India)
✅ Verified Review | Mumbai to Delhi on Air India. I had taken this afternoon flight on an Airbus A321 after checking in online prior to the flight. Had dropped off my baggage at the designated drop off point and proceeded towards the boarding gate. The flight crew on this flight were quite polite and professional. Even though the departure time was 1pm, we had left around 1.15 or so. After departure, lunch service had commenced and as this was a domestic flight, Air India serves only vegetarian options and so had a meal of paneer masala and rice with dal. For dessert a sweet dish of barfi was provided. The food was excellent. After lunch, tea was served. This flight had an occupancy of around 85% and we reached our destination 10 minutes ahead of schedule. All in all, it was an excellent flight and I would fly with them again.
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Delhi |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |