Air India Express

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 51 reviews
4/10
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Air India Express customer review

Air India Express from Cochin to Dubai on 25/11/05. Aircraft quite new and thanks to being seated in one of two emergency exit rows lots of leg room. Despite travelling on a low cost airline you nevertheless are served a snack consisting of sandwich cake fruit juice water coffee or tea. On the downside the passenger next to me was allowed boarding in a clearly less than sober state and the crew continued to serve him hard liquor throughout the flight (alcoholic beverages available on a for sale basis). He even managed to complete the entire flight without ever having availed of the seat belt. Also despite being a non-smoking flight crew were quite relaxed at seeing the lavatories being used continuously as smoking rooms - with the obvious and objectionable result of extremely bad air quality in the cabin throughout the flight.
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