Air Greenland

Customer Reviews

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Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 13 reviews
4/10
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Air Greenland customer review

I used Air Greenland beginning of August 2006 from Copenhagen to Narsarsuaq together with a group of 30 spanish people for tourism. Our fly was delayed at first 24h due to "weather conditions" and then was re-scheduled 3 days after. This obviously affected our planned journey within Greenland. The information received from Air Greenland was poor and inconsistent; even though they admitted the cancellation was due to a failure in the aircraft they said this was beyond the control of Air Greenland. Who is supposed to take care of Air Greenland's aircrafts but them? At the end there was no compensation and 3 days lost. They do not even have a claiming form. This is an example of how a monopolistic business can reduce client's service.
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Air Greenland customer review

Flew Air Greenland on a business trip from Copenhagen to Kangerlussuaq. The best part of the flight was getting to fly on that awesome red beauty of theirs. The service was good. Nothing spectacular. Friendly crew and there if you need something. The food was okay. I've had much better on other airlines (Air France Lufthansa SAS) but Air Greenland is the only airline that flies this route so I can't complain too much. The price of the flight was kind of expensive for a 4.5-5 hour flight (it cost around 800Euro) - but other than that left on time arrived 30 minutes early friendly crew onboard and on the ground and wonderful scenery on approach to Sondre Stromfjord. Overall good experience. Will definitely fly with them again.
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Air Greenland customer review

I used Greenlandair (now Air Greenland) on the Kangerlussuaq to Copenhagen route twice. The flight was nice and on time. The Boeing 757-200 (which will now be changed to an Airbus A330 model) was very clean. I've also taken SAS Scandinavian Airlines on this flight and Air Greenland had a more "traditional" feeling to it probably because it is Greenlandic. I will definitely use them again on this route.
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