✅ Trip Verified
| Flew Air Greenland from Copenhagen to Ilulissat via Kangerlussuaq. Way too expensive in relation to the journey length. Long queue on check-in at Copenhagen Airport. Seems to lack any service minded and professional customer service skills. Using terminal 3 for check-in would be preferable than terminal 2. The A330 was old and indeed outdated, a new interior or replacement of the transatlantic aircraft is needed. There is no Wi-Fi onboard, quality of the food was bad, very poor and old in-flight entertainment. 1 movie was shown and a few playlists were on, there were problems with their entertainment system, it to be reset some times before it worked. There is a very off-hand attitude among the staff, not least on board the transatlantic flight. Seriously, they don't seem to care about their customers! Though the short flight on the small Dash 8, was better. Arriving Copenhagen Airport, the waiting time for your luggage can be very long, this can take as long as up to 1 hour after arrival. Overall I would not fly this airline again if there was other alternatives.