Air France

San Francisco to Zurich via Paris CDG. Some Air France aircraft interiors look tired, the A380 also falls into this category even though the aircraft are not very old. However, this is a comfortable flight with reasonable seat back entertainment and a USB port. The food was good, but unfortunately all transatlantic carriers seem to offer only 'Chicken or Pasta' these days. The connecting gate in Paris was quite a trek from our arrival, and the passport control was not very well organised but this is not the fault of AF. The connecting flight on A318 was typical of any European short haul flight, comfortable and simple.

A good experience with Air France, flying Business Class from Paris to Johannesburg. While the older business class seat on this aircraft is not at the standard of their Boeing 777 or their competitors, the cabin staff service compensates for it. Top notch service throughout the flight including personalized "good bye" before landing. Managed to have a decent sleep even if it's not a full flat seat, so very happy with the product. Only downside is that no drinks are offered when you board the plane (only when doors have been closed).

This was my first time flying in premium economy and although Air France has rightfully received praised regarding this class, I found seat comfort to be rather disappointing. The seats don't incline but a partial 'rocker' on the seat allows you to arch your back which creates an uncomfortable contrast between the stillness of the seat and this "rocking" part. However, this is the only setback of Air France's premium economy. The crew was very friendly and helpful. Champagne was served and the service shared similarities with business class. The tray table was covered with a cloth, and the cutlery was elaborate. The food was tasty and refined. Finally the IFE was diverse although the screen could have been more responsive and modern. Overall, a great experience flying with Air France.

Montevideo to Paris via Buenos Aires with Air France. Great service onboard and at the airport with very professional staff. I enjoyed very good service and inflight entertainment on board. The flight has a short stopover in Buenos Aires where you get off the plane for a short time.

Beijing to Casablanca via Paris with Air France. The flight from Beijing to Paris was pleasant while the flight to Casablanca was average. The flight attendants were not very prompt at attending to the service bell. The food on board was not to my taste. Inflight entertainment was limited. However, the seats were very comfortable.

Jakarta to Singapore on Air France premium economy, very comfortable for short flights and certainly better than economy. Air France crew very friendly. I have flown thus sector in economy, business and premium economy and staff are very friendly in all classes. Surprisingly good airline.

I flew Air France from Manchester to San Francisco via Paris CDG on a business trip to the US. Their first class fares were pretty reasonable - at just over £3500 for a return journey which while some will think is excessive - others will know that business class fares can easily exceed this for trips across the Atlantic. Air France use Flybe for some flights from MAN - this part of the flight experience was shocking - with a 2hr delay out of MAN, so bad that I had 20 minutes to make my connecting flight with AF. This is where things most definitely picked up - I was greeted at the door of the aircraft by my personal Air France assistant who drove me to the CDG-SFO aircraft. From leaving the MAN-CDG flight I was onboard the CDG-SFO flight in under 10 minutes. However if I'd not been in First with Air France, I'd probably have not made the connection so my experience here is for a La Premier experience. Air France A380's are very spacious with 9 first seats, which give the design there's an abundance of personal space. They seem to have 3 versions of their first product, with the A380 having the older 2 of these. They are both flat bed but offer less privacy than their new product which I believe is only on certain Boeing 777 routes. The newer of the A380 first suites is okay with a larger privacy screen - I got this on my CDG-SFO flight. However their older product, which I had on my return journey, has a very minimal privacy screen. This made me slightly uncomfortable as I didn't want my fellow PAX to see me mouth open snoring away during the night flight back. Seat comfort on both is very good. The seat has recline and leg support both electronically activated. Plenty of storage space with a large drawer under the ottoman. I had (according to my sleep tracker watch app) 6 hours of sleep with a 2 hours of deep sleep. Which is pretty good for an airline "bed". They do have a liner which gives some additional mattress style comfort and easily one of the best duvet/pillow combinations I've had in the air - apparently courtesy of Sofitel. The IFE is at best fairly basic with the generic slow to respond touch screen, but it's functional. Some of the functions didn't work (camera views) but overall it provided the service. Interestingly the screens in Business are significantly bigger on the A380 than in first. However where Air France are excelling is the service you receive as their La Premier customer. This really is simply the best end-to-end flight experience I've had from any airline (when flying AF not Flybe). I was contacted a few days prior to my flight to ask if I needed anything specific. My Air France assistant also personally ensured that both West and East bound my bags made the flights - coming back on board to confirm this to me despite the ridiculously short connection times. On my return flight the fist class cabin was completely full - yet the service remained consistent and personal throughout, I fly very regularly and this experience with Air France have just made them my preferred choice for my long-haul travel.

My Air France flight from IAD to CDG left late but arrived close to on time. Business Class seats are two to a pod. Every time my seat mate seat mate moved his legs back and forth the whole pod would shake, both seats would shake. Plane was full so I couldn't change seats, so no sleep on the way home. The cabin crew were good, nothing special but efficient and personable. They were visible during the night and kept passing thru the cabin with water or whatever you wanted. Food again can be best described as airline food. Seat was comfortable when it wasn't being shaken like a martini shaker. Nothing special about this flight, lousy food but an excellent cabin crew to to make a bad situation good. Ride AF again, maybe.

Air France still believes they can load 500 passengers onto an A380 in 30 minutes. Paris CDG to Washington flight left 1 hr late causing me to miss my connection in IAD. I monitored this flight for 30 days and the majority of the time it is late. However, the inflight service was great. Cabin crew were professional, polite and very efficient, service was great. Food left a lot to be desired. The description "airline food" was justified on this flight, a little disappointing. Seat comfort was fine for me since I don't like to raise my feet from the floor. All in all it was a pretty good flight.

The service on the Air France flight was really good. Food was OK. Couldn't eat the bread, can't bite through it. Paid $22 for extra seat room and it was hard to tell if there was really extra space because there wasn't a passenger next to me. I would not fly Air France again because they have lost my luggage twice - on the same trip. Nothing like arriving at your destination twice with no baggage.