Air France

Toronto to Malta via Paris CDG. The Air France check in did not assign us seats for the connecting flight. All our travelling companions were issued seats for that flight. We were told the computer is not allowing it so we would have to get our seats assigned at the gate. The plane left late, we had a short window for the next plane. At CDG we were not allowed past security without a boarding card, we were sent to a number of counters in a big panic but they gave us the run around. At security I showed them our itinerary and explained the problem, they were satisfied and let us through. At the gate we were issued seats. The flight itself we fine except it left late and never made up any time. The check in crew in Toronto was terrible and after contacting Air France they said the do not assign seats for connecting flights. My question to them was why did the 12 other people with us get seats assigned. Their response was they do not assign seats for connecting flights. Never again will I fly with Air France they do not care about passengers. I would rather pay more so another carrier than change them ever again.

I flew Air France from Paris to Warsaw and I could buy an upgrade at check-in for €50. It was really worth the money! I had a front seat and despite the short flight it was very enjoyable. I was served lunch and it was pretty good. Very different from the low quality meals served in economy. The lay out is 3x3 but the middle seat is kept empty offering more space. Legroom is OK and seats are regular economy seats with the extra legroom due to the bulkhead. Boarding and deplaning were fast. FA's were nice and friendly and the use of the Air France lounge at Paris CDG was very nice with good food. I highly recommend.

Air France from Montréal to Paris, I had seat 41J. It's an exit row seat but separated from the exit doors by the galley and a bulkhead. Seat had lots of space but very narrow since it's a 3x4x3 lay out. Nothing to complain about the legroom but regular seats have limited legroom though since it's 32 inch pitch. Boarding at Montréal was fast but chaotic since AF do not have passengers board by row. After take off we were served dinner. Pasta or chicken, the chicken was not very good since boiled food is rarely tasty - the salad was good and so was the dessert. There is no ice cream or hot towels. Breakfast is bad, a dry muffin and yoghurt. The yoghurt is good but most passengesr don't even try the muffin. FA told me that I should tell the company about the breakfast. They know that breakfast is of low quality and compared to other airlines. Coffee is poor and milk seems to be non existent since it took 5 minutes before they could find fresh milk instead of the creamer. The good point is they serve champagne. Air France may serve good food in business or First but in economy it's not the case.

Warsaw to Toronto via Paris CDG. Departure from Warsaw delayed due to fog in Paris, but otherwise everything went fine. Flight from Paris to Toronto slightly delayed. Smooth flight, except for the problem with IFE for the first hour. On flight from Warsaw a pain au chocolat was served, while a choice of chicken or pasta was offered on CDG to YYZ flight. Got what I paid for and will continue flying with Air France, even though CDG is not an easy transfer airport.

We flew Air France from Switzerland to Nicaragua (through Paris and USA). Booked the flight 3 months in advance and selected the seats at booking. I was not allowed to check in online (received a message that was not possible, and had to do it at the counter). At the counter in Switzerland, they tell us that their computers are too old and they cannot select our seats for the long flight (Paris-Atlanta), and apparently the seats that we selected were gone. We get to Paris, they tell us the flight is full, we have to seat at random. Well at random, and even though we booked the flights together, meant that we had to sit in the middle row, on separate rows. To top it all of, my husband had an overweight passenger next to him that occupied part of his seat. If two people book a flight together can't you simply put them together? In general the flight attendants couldn't care less about trying to get us to seat together, I mean, not even tried or looked like they cared. Not even "we apologize" no, the attitude was more like "I couldn't care less". It was a terrible experience. I won't select Air France anytime soon.

Family trip in economy. Last flight was in Club Europe on same route with BA. It is evident that Air France have invested heavily in their cabin crew service and it shows. Attentive staff and prompt service. An air of caring was evident. Even on this short sector flight in economy a service of snack (which was good) and drinks was offered. Families with babies (including us) were pre boarded which speeds up the process for every one. We were charged for our hold baggage. However, this was Expedias problem and not that of Air France and they handled it well.

Flew Air France round-trip between Los Angeles and Papeete on Air France Boeing 777-200. The line at the check-in counter in LAX was very short. This particular flight originates from Paris, stops in LA for a few hours, and then proceeds towards Tahiti. The flight departure from LAX was delayed. Upon take-off at 12:30 at night, cabin staff served food and drinks. We were seated in one of the front rows (by bassinet), and the armrest was static. Not being able to lift up the armrest was something that my spouse and I didn't like. The breakfast in the morning was really good (Omelette, Hash Browns etc). During the return flight in morning hours, we were able to enjoy movies onboard personal TV screen. During the flight, passengers could go to the gallry and help themselves with juice, soda etc. When flying Air France, bear in mind that the Flight Attendants on LAX-PPT route are fluent in French. Don't be surprised if one of the FAs speaks to you in French.

This is just a short flight on a small plane that was fully booked to seating capacity. There isn't much leg room, but the seat itself was comfortable enough. The plane was very clean and the flight attendants were polite, friendly and helpful. I couldn't fault them. There was no food on this short flight, but the red wine flowed freely, in individual little bottles. The nicest thing is, they hand out delicious little chocolates with coffee.

Warsaw to Paris, just an ordinary short-haul flight. On time, tasteless cheese sandwich and water/coffee served. Crew ok. Paris-Dakar - first impression - very old and tired-looking airplane, with quite limited legroom. Crew was very busy accomodating hundreds of hand luggage items passengers brought with them (I understand it is common on flights to Africa), so not a very warm welcome was shown. Flight departed 20 min late. After takeoff menu cards were given and service started - dinner (salad, two options of main course, dessert, cheese and bread roll) and drinks. Flight was "only" 5.35 mins, so crew was very busy and rushing the service, no smiles, no time for chat etc, but at least champagne was served in Economy as well. Good announcements from both, cabin crew and pilots. Flight arrived on time, but deboarding was by buses, so it took a very long time to get to old and really dirty terminal. Despite of Priority tag on my suitcase, it took me 25 mins to retreive it.

Paris to Algiers return with Air France. Overall the two short haul flights were great. Both very new planes. For economy they had some high quality food. No IFE bit both flights were relatively fast. Final leg was from Paris to Boston on Air France B747, Very updated IFE. Decent food. Overall I would fly with AF again.