Air France

Bogota to Paris with Air France. The plane was very old and the screens were tiny with loads of pixels and bad resolution. Really poor selection of English movies. The wire of the headphones was damaged and the sound was so low it was hard to hear anything. The flight attendants were not concerned about passengers.The food was inedible for me. I will never fly Air France again.

Rio de Janeiro to Paris CDG. Two rows in front of us were Air France employees who were served 15 minutes before us, received different meals and kits case. The flight attendants showed interest only to them and chit chatted all the time (while for us no word of welcome or smile). I found the food inedible and for me there were no good English movies in the IFE.

I have experienced many issues with Air France before such as cancelling flights and not taking responsibility for re-booking, however this specific issue shocked me. I was on a flight from Tunis to CDG Paris on February 22nd (Flight AF1085) and when I got to my seat I asked the steward to help me put my small bag up because I am 5 months pregnant and although it wasn't heavy I am short and it takes quite an effort especially when pregnant to get anything up there. All he said was I can't help with anyone's baggage I'm not allowed to. On the way back home on February 23rd (Flight AF1784) I flew back in Business Class and the stewardess had no problem putting my bag up for me even without asking.

New York to Florence via Paris CDG wi9th Air France. Perfect. Aircraft were new, seats comfortable, IFE was modern and featured a USB port along with a standard power port between the seats. Boarding procedures seemed a bit chaotic, but I think I prefer them to the row-by-row method. Immigration at CDG was very understaffed. Turbulence on the A318 flights made them unenjoyable, but that is not really the airline's fault so I won't complain. I've had better airline food.

Toronto to Antananarivo via Paris. Two tiny complaints. Air France Lounge in Antananarivo Airport warmer than I'd like. And cut back on the smoked salmon with the appetizers (I like it but it was seemingly with ever meal or snack). Otherwise brilliant. From boarding in Toronto to quick debarkation back in Toronto (and luggage already there after clearing customs!!) all went great. Nice attentive staff throughout, great lounge at CDG (showers with towels and toiletries all provided great perk before and after the 12 hr flight to and from Antananarivo), and just a fab experience with AF (my first). CDG a wonderful airport. Antananarivo not so much, though it functions, with incessant checking of papers and your carry on (even after screening your bags were checked on the tarmac and you were wanded as well). Old style business bucket seats seem to draw some complaints - they work fine, even for this 220 pound 6/1 male.

Prompt check in in LHR. Efficient boarding pleasant flight attendants. 1 hour transfer in Paris. Got to gate and boarding had commenced. Not by row. You just queued up and boarded. It was a bit chaotic in the cabin as every one was pushing past to get to their seats. Take off was very smooth and quiet for a large aircraft. Drinks service was prompt and they were generous with the allocations. Food followed which was of a very good standard. Finished off with fresh fruit and brandy. Nice touch. The cabin lights were then turned down for the next 9 hours as it was a night departure from Paris. The crew offered water throughout the night. The ife was very good with a great selection of up to date releases. Seat was comfortable and I had room to stretch out. It felt a bit claustrophobic when the seat in front reclined. It forced you to recline also. The blinds stayed down all flight even though it was light outside, which I thought was odd. Breakfast served 1 hour before landing in Hong Kong. Felt slightly odd as it was 6 pm local time at destination. Again service was quick and efficient. The crew all spoke good English and were very happy in their work. Disembarkation was quick and we all exited via first class cabin. Overall a very comfortable experience, with good food and entertainment. The crew were very happy and provided a good service. I will definitely consider Air France for future flights.

We were hesitant on booking with Air France from Toronto to Bangalore via Paris after looking at the reviews. We were quite pleased with almost everything. The inflight service was fantastic. The seats were as comfortable as any other airline. Inflight entertainment was good. The only complaint I have is the boarding process in Paris. They do not board by row numbers. They have everyone board at the same time causing utter chaos. We chose seats at the back of the aircraft and always ended up boarding in the middle. We paid the extra for the 2 seats which were good. On our return we chose not to and sat in the row in front of the two seats. Inflight meals were good as well. You won't be disappointed flying with Air France.

Air France from Paris CDG to Santiago de Chile return. The past few years I've flown from Europe to Chile, Air France has offered the best value tickets, at about 500 GBP return these were significantly less than all other options, and when I first flew in 2009 the service was far from bad. However as of my last journey in 2015, the quality has gone down. 10 Abreast in a 777 has never been a good thing, and the seats are not particularly comfortable either. The cushions are hard, the headrest is quite awkward, and the majority of the seats have the entertainment boxes underneath them, leaving little room for people with longer legs. Even though I am not tall I notice it. The interiors of the 777s are quite old, the IFE screen is pretty awful and there are no services such as in seat AC or USB chargers. There is not too terrible a selection of entertainment, but I don't really find myself spending all too much time on it due to the screen being too bright in the night and being so small. The crew often seem to forget to check the tissues and paper towels in the lavatories. Meal quality is mediocre, particularly bad is the bread which is dry and tough. They serve decent wine and during the night there are serve yourself carts to get ice cream, drinks, and sandwiches. The cabin crew are generally quite friendly, and although they are not out looking to make you feel comfortable, when you ask they will serve you attentively. Unfortunately 2016 has brought higher prices, generally around the same range as the other carriers that offer this route. Most of these involve a stop in Brazil and a 4 hour leg on LAN or TAM to get to Chile, which is a bit irritating, but I'd take the hit if it means better aircraft and better service at the same price.

Johannesburg to Valencia via Paris. I'm a frequent busines flyer to Africa via Paris, normally night flights. The Air France business lounge offers shower facilities, but I have never be able to use in three years - when asking to use the shower facilities you are just told that you are on the list which is very long as there are only 2 showers. It seems that the list never ends or reduces - I am given the same explanation every time. I sugest Air France invest in more shower faclities in order to fullfil business clients needs.

Very nice experience with Air France flying from Istanbul to Paris CDG. I flew quite early in the morning. Breakfast was comprehensive and delicious. Departure and arrival times exactly as scheduled. Special thanks to Air France because they worked very hard to enable me to make this flight that I would have lost due to my late arrival at Istanbul Atatürk Airport because of severe snow. An outstanding example of customer satisfaction.