Air France

Paris - Casablanca. Very comfortable the crew were excellent! The food was quite good not the best I have eaten but still good for an airline. The flight was smooth like the landing. I would recommend Air France to every one who wants a great level of comfort and a high level of service.

Flew Air France flight 0007 which is a JFK-CDG flight. Flight departed on time boarding times were good considering that the plane was an A380 (still however if you do not like waiting to board on long lines then I suggest you take one of their several other daily flights). Food was free and decent legroom was pretty good. Crew were friendly and professional. My baggage arrived in CDG with the flight. Didn't have to pay for my first checked bag (I would suggest trying to fit everything into one however as the second bag is expensive). My only complaint is that I had checked in online and only had to drop off a bag at JFK's check-in desks but the line was huge and it was not apparent that there was a separate line for people like me. Overall a very good trip - it was also the cheapest ticket for the flight.

Recently flew Bogota-Paris-Amsterdam-Paris-Bogota. The long-haul BOG-CDG was terrible. The A-340-300 was not as tidy as one could expect and IFE was deplorable. I couldn't watch movies because anytime I pressed the obsolete screen it would appear "veuillez patienter". On top of that this flight had a 45 minute delay so I lost my connection to AMS. Fortunately ground staff at CDG were polite and booked me another flight later that day and provided me a 20-euro meal voucher. CDG-AMS was nothing special FAs were quick and not-so-kind at serving snacks and beverages. My return flight was in Premium Economy and things really improved here. FAs were extremely kind and smiling. However I waited more than 40 minutes for my bag even though I had a priority sticker. Conclusion of this review: Don't fly Air France if your travelling Economy. Choose it if you book Premium.

Warsaw-Paris-Montreal and return Minneapolis-Paris Mixed reviews really the crew were pretty friendly and service was spotty. Food from Paris was really good and quite poor from the US to Paris. Decent French wines champagne and Spirits from MSP. Weirdly I was told that they only had wine and port for flights to Montreal. Service from CDG-YUL was a joke not even a drink served until we were over Irish airspace such a disorganized serving of dinner it was laughable. Attendants were stumbling over them selves serving trays and than I just got one passed to me from behind with no words or choices but it was very tasty and the portions were just right. All other requests were self-serving. The 777-300 was horrible no legroom and very cramped A340 old and falling apart but much more comfortable with the exception of the middle 4 seats they were empty but fixed armrests prevented you from getting comfortable and sleeping flat. Bring a book or ipad as the IFE on the A340 is rubbish. I would fly again if the price is right don't expect too much and you might get lucky.

Flew BHX to CDG (return). Outward trip pretty ordinary but no significant complaints. Thought it took a master stroke of organisation by Air France to seat myself and wife (pensioners) in 8A and B and to pre-board a severely disabled gentleman in 8C who was completely unable physically to move to allow us access to our seats. No complaint to him he was great but climbing into our seats and out at CDG we did wonder how we were expected to cope. Overall a very basic experience.

Flew from LAX-CDG on the A380. We were in the second Business Class cabin on the upper deck. We had a very handsome friendly all-male crew who provided a nice if not amazing service on the 11-hour flight. Seats are not lie flat but still very comfortable affording me a long sleep. The food was good if unmemorable. The IFE provided a decent selection but is not comprehensive enough to be competitive with the top airlines. Overall this was a nice flight. There was nothing too spectacular about it but I would fly in Business with them again (especially now that they are upgrading to lie-flat seats).

Went to Oslo via Paris by Air France from Canada. Two Stops: Both had delays. One overnight due to maintenance issues. They managed to lose my luggage as well. The service was the worst I have had. Will never fly Air France again.

My wife and I flew with our adult children and grandchildren (5 and 21 months old) on the 6th of June YYZ-CDG and 16th of June CDG-YYZ. On board service was impeccable crew were extremely helpful resourceful and friendly. Even the meals - especially on the CDG-YYZ flight - was above normal airline food. A further plus was the good air- quality on board. Best flights to and from Europe we have had!

CDG-SGN. This flight was a codeshare booked through Vietnam airlines for a very good price. We were able to select seats by checking in on the Air France website which was easy to use. Check in at CDG was a nightmare - I don't think I've waited this long for economy check-in - the fact that this was business class (in the sky priority area) made it really bad. There seemed to be about 6 counters open for all of Air France business class at CDG (hundreds of people - huge line snaking on for ever). No priority pass for customs/security. Lounge was good (see separate review). 777-200ER plane full in business. Service was excellent - excellent staff polite and efficient. I quite like the seat - although its not horizontal quite comfy for lounging some minor acrobatics had to be performed if you are not on the aisle and need to get over someone who is fully stretched out. Food was acceptable for plane food although they did run out of my choice (sitting in 4K). Champagne was delicious (Ayala) and they set up a self service bar in the galley - very much preferred to constantly pressing the call button. No priority pass given for customs at SGN. Although this flight was not perfect the 11 hours went by in a flash and I had a great time and would not hesitate to recommend Air France.

Low marks because of incredible run-around re: trying to add bags to booking (willing to pay and website indicated this was possible) - and even after paying were told by clueless agent at AF at RAK/Marrakech airport (who didn't know how to process vouchers) that we had to pay 200 euros for 3 bags - it took a kind manager to get this taken care of in the middle of the bedlam of checking in (not much respect for queuing). The flight itself was OK but nothing great - our meal on a 2.5 hour flight was a plastic-wrapped sandwich (albeit with tasty fresh bread) and no alcohol served - service was friendly and helpful was my first flight with AF and probably the last.