✅ Trip Verified
| Mauritius to Paris CDG on a Boeing 777-300ER. This flight wasn’t our first choice, as we were originally booked on a Air Mauritius flight, but were rebooked to this Air France flight because of the cancellation of the Air Mauritius flight (we knew this 2,5 months before departure). When we checked in online we were assigned two aisle seats on row 22. When we later checked our seats in the Air France app again we found out we were assigned different seats; row 20 and 54! The reason of this was a equipment change; Air France was operating a less dense 777-300ER with a lot less Economy class seats. During check in we adressed the seat issue and lucky we got new seats; 47A and B. When we sat down we felt extremely cramped; the seats were very uncomfortable with terrible leg room and appealing shoulder space. Air France is operating the 777 in a 3x4x3 configuration, and this cramped configuration is used with an increasing amount of airlines. The PTVs were of good quality with decent content; movies, series, music, games, interactive map and a front camera. The cabin crew was very professional, proactive and polite. Both meals (dinner and breakfast) were of a good quality, but a bit small. Last but not least, the temperature on board was extremely hot during the first few hours. We addressed this to the crew and they acknowledge, but couldn’t do anything about it as the system was not reacting properly. To sum up; this was my first and most definitely last experience on board of an Air France 777-300ER. The service was fine but the seat discomfort made it one of my most uncomfortable flights ever. I would certainly fly Air France again (this was my fifth flight with them), but only if it isn’t a Boeing 777!