✅ Trip Verified
| Bogota to Paris. I have been greatly impressed by the quality of the whole experience with Air France, from ground staff to the flight. I am reviewing the BOG-CDG segment of my trip, but I actually did BOG-CDG-MRS back and forth. All legs in Economy class, except CDG-BOG in Economy Plus (upgrade). Luggage check-in at BOG airport: uneventful, despite the date (December 22), it was rather organized, but I have to admit, the waiting time was a bit long (30 minutes). Boarding at gate level was very well organized, by groups, and they enforced the group system, which is a rare occurrence at BOG airport. This resulted in a well organized and hassle free process. Aircraft was a Boeing 787-9. This plane is a great enhancement from previous A340. Economy seat was comfortable enough, IFE with a good quality screen and a great movie and series selection. Wifi is available during the flight, quality and speed was good, but 20 Mb for 5 euros is expensive. Food has been in good quantity and super quality, I actually enjoyed it. Cabin crew have been excellent, very professional, attentive and well mannered. I never felt pressured like I nearly always feel with US companies (esp. United). I want to highlight that cabin crew have been consistent across the 4 flights I did. Finally, for my last leg (CDG-BOG), a cabin crew member was reported to have passed out like 5 minutes before boarding but they found a replacement crew member in 10 minutes. I was quite impressed! Of course CDG is their worldwide hub and they have a number of crew in stand by. I would definitely recommend Air France.