| Horrible experience. I misconnected at CDG and consequently had to stay in Paris for two days. Air France has not offered me any sort of assistance, no meal vouchers, no courtesy call, no hotel accommodation, no transfer voucher or any compensation whatsoever. When I arrived at my final destination (more than two days later) I found out that my suitcase was also lost by the airline. No compensation for that either, no apologies from the airline. Just saying nothing is their fault. Why did I misconnect? After arriving on stand, the Captain told us that there was no ground staff available to operate the jetbridge. So we had to wait. Only one dispatcher for so many flights - the Captain’s words. We were seated on the aircraft for about 45 minutes. Naturally a lot of people started to panic and complain while still on board, heavy arguments started between crew and passengers regarding who should be re-seated, with swear words flying around. After disembarkation a long run started. Be aware, if you are planning to connect at CDG. Most of the airport is closed/unused. Transfer signs are covered with A4 sheets with handwritten “closed” notes and arrows on them. Staff are blocking routes and re-directing passengers. Only two immigration officers at transfer area, processing several hundred passengers. Only a few security lines open at transfer area, for a huge crowd of people. Buses between terminals run every half an hour and I am not exaggerating. Air France knows you can’t connect in such a short time, because it’s simply impossible. They will still sell you a ticket. Because they don’t care if you misconnect. Please only try to connect at CDG if you have at least 3 hrs to connect! And the worst of all, after misconnecting, together with approximately 40 other passengers, we went back to the ticket desk to seek assistance. We were immediately told there was no compensation, no assistance and no rebooking. Without even checking our tickets. Several passengers were immediately reduced to tears. I have never in my life encountered such rude, unhelpful and arrogant personnel. If you are unfortunate enough and must travel at these uncertain times due to an emergency, please please avoid Air France and CDG airport, or if you can’t, make sure you have at least an extra EUR 500 in your pocket to cover hotel expenses for yourself. And please check what alternatives you have in case you misconnect. Also, having a through ticket, purchased directly from Air France doesn’t really help either if you misconnect, they will tell you it’s not their fault you misconnected, so they are not obligated to look after you. I hope this review is useful to someone out there.