Air Europa

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 504 reviews
4/10
3 star Skytrax Rating
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7/10

Air Europa customer review

(China)

From Madrid to Palma de Mallorca. The flight was totally full. I did not have much space for my legs but flying time was only 1hour 10 mins. No free food or drinks service. 3days later I flew from Palma to Barcelona. This time was better and I had more space. Flight was on time.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Europa customer review

(Spain)

MAD-CUN-MAD. Both flights on time. Comfortable seats with PTV's but very limited selection. Three services of food: one meal sandwich with drinks and pizza with drinks before landing on outbound flight inbound flight I only had dinner. Crew nice on both sectors. Overall a good experience and will be happy to fly them again.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Air Europa customer review

(Czech Republic)

MXP-MAD aboard B737-800 and quite a pleasant experience. Departure on time plane was clean and in good condition cabin crew approach to customers was fair. Prompt baggage delivery. You need to pay for food and drinks in economy including water. The selection of refreshment is however very good and the items are reasonably priced. Seats are rather cramped.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Europa customer review

(United Kingdom)

London-Madrid-Las Palmas. Significant savings being routed via Madrid and very little extra hassle. Airbus 330 looked brand new. Being short-haul there were no inflight snacks and drinks however kids were given an entertaining gift. Both flights on time. The only thing that was very strange was Air Europa's use of the original Madrid Barajas airport. It's a very disjointed terminal you get bussed around clearing immigration having hand luggage re-scanned etc. All in all I would be happy to fly with them again short haul.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Air Europa customer review

(United Kingdom)

London to Madrid and onto Miami. I was a little nervous as it was our main holiday and we were picking up a cruise ship so didn't want problems the flights were both good and on time 1 hour delay coming home from Madrid good cabin staff clean plane but a bit old still had ash trays in seats. 767 really smooth flights would fly with them again and we had young children with us.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Air Europa customer review

(Belgium)

Flight from Paris-Madrid-Buenos Aires return. Paris-Madrid was provided by Air France in codeshare. Good and cheap flights almost on time departure from Madrid 1 hour delayed but made up for lost time and arrived nearly on schedule in B.A. Luggage ok (23kg) food correct free meals and snacks blanket and pillow provided staff efficient plane looked clean. 3€ for the headphones 2€ for travel set.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Air Europa customer review

(United Kingdom)

Just came back from Buenos Aires via Madrid the service provided was ok apart from the seats on the long haul flight being too close together. But that's to be expected with a charter carrier. Will use it again.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Air Europa customer review

(United Kingdom)

London-Madrid then Madrid-Havana return. All four flights were punctual two arrived early. The London- Madrid plane was new roomy with comfy leather seats. No food but it is a very short flight and no hard sell of their own food/products. The plane to Havana was much older - no TV screens had to purchase (or use own) headphones. Seats were no smaller than other economy seats. It was clean staff friendly and we were given both a meal and a snack and water at no charge. Food was acceptable. Luggage arrived fine. I would have no qualms flying Air Europa again if the schedule suited me better.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Air Europa customer review

(Italy)

We flew to and from Havana and we're never going to repeat this experience! The seats were worn small and cramped and our legs hit the seat in front for 9 hours! No food except a snack while the rest was meant to be bought. On the return flight we were given the emergency exit seats except that before boarding the hostess called us and told us that those seats they were already taken and she would give us 3 row seats in business class. Well there was no business class and we had the most uncomfortable journey back I ever experienced.
Seat TypeEconomy Class
Value For Money 12345
no
2/10

Air Europa customer review

(Denmark)

Paris CDG to Malaga. Old plane dirty and service started very late into the flight. Was on 6th row but was out of food when they finally came to my row. Flight crew did not seem to care about passengers. Announcements impossible to understand due to heavy Spanish accent. My luggage was lost and now 14 days later still no suitcase and airline very reluctant to assist.
Seat TypeEconomy Class
Value For Money 12345
no