✅ Trip Verified
| Horrible organization. 0 control of people and 0 monitoring of biosecurity measures and protocols. The fleet is handing out alcohol-free cleaning wipes that aren't even antibacterial. The plane looks like a jungle, passengers are moving everywhere and are talking in the aisle, being that it was clearly said at the beginning of the flight that crowds are not allowed in the aisles. People wear the masks without covering their nose, the fleet never distributed any alcohol in gel for sanitizing hands nor masks every 4 hours as it widely known and must be 100% know to airlines. There is no knowledge or transparency as to cleanliness, the Boarding was horrible, all the people piled up and the fleet of the plane controlled nothing. There are like 15 Air Europa workers on board (perhaps more) and none of them are doing anything. I paid to reserve my seat two days before my flight and upon arrival, I was printed the Boarding pass with the seat I booked. When I went to my seat there was a person with the same seat as me, no one in the fleet knew anything and they sent me to sit somewhere else, without giving me a solution. If you have claustrophobia or any reason for not being in a specific seat, never fly with this airline. The food felt like it was made for animals. The drink selection was horrible. Overall horrible experience, people being noisy, breaking every possible rule of biosecurity and the crew was doing nothing all day. I was forced to travel with this airline, but if I can choose again, I will never come with them again. It can be seen they have horrible communication and the crew onboard was useless.