✅ Trip Verified
| Geneva to Hong Kong via Beijing. It was the unbeatable price that made me book and try them. One of the myths is that the planes are old. That is true and you see it from the very beginning when boarding the plane. You go through business class and it looks basic as well, just the full flat seats that remind you of business class. Economy is worse, except the seat legroom which I found better than most of the European airlines when flying long haul. The entertainment system is old and has only 1-2 movies in English, and almost unusable. It responds 5 seconds after you've pressed the button (no touch screen), the image quality is bad and the sound even worse. I had to use my headphones in order to understand something. But, the choices of foreign (not Chinese) movies was big and I had some novelties from the US, there were many European movies, a Chilean one and so on, all of them translated into English. The series were lacking the usual suspects from the US so I had to stick with the movies. Even the Chinese ones were subtitled, so after all a good surprise. The flight attendants did everything to make our trip nice and although the knowledge on English is basic (really basic), they struggled to make us feel welcome and asked if we needed something. They provided a blanket for the 3h flight from PEK to HKG. The food was average, but better than some other better considered airlines. For breakfast there was a western style one offered with omelet, chicken sausage and hash browns which wasn't bad at all. When it comes to beverages, the tea was very good, coffee so and so, the juices were nice (orange, apple, tomato) and the beer and wines (Chinese brands) were awful. I only experienced a half an hour delay once, with 12 legs flown in 2 weeks with them, so big surprise, they also land 45 minutes before schedule. Connecting in Beijing is almost a nightmare, but I have survived, give that the connecting time was decent, though not to much in order to get bored. Bottom line, Air China succeeded to impress me. I was expecting the worst and I got a fairly good economy product, better than some other airlines which should be better. I would say, you should give it a try if the price is right.