✅ Trip Verified
| Saint Martin to Paris Orly via Pointe à Pitre. Not an experience I'd like to repeat. First, my French isn't great so I had to find out at Pointe a Pitre that I needed to check in but I didn't need to pick up my hold baggage. So that meant I had 2 hours of queuing to check in, go through customs and security leaving it very fine to get my flight. Luckily, the flight was delayed by 1 hour 30 so there was no rush. The boarding process was confusing and disorganised with continual announcements apologising for delays, calling babies, children, rows and a reminder that seats EFGH boarded through gate A, seats ABCD boarded through gate B. The FAS were ok. Apart from when they left our food on our trays for 40 minutes, I took our trays up in the end and they said they forgot. They also left a full cup of coffee in the holder for landing despite us trying to ask them to take it away. Food was not great especially the tub of apple puré/ baby food and a bread roll for breakfast. The in flight entertainment was limited for English speakers and we arrived late so I missed my connecting flight. They also left baggage from everyone who connected from Saint Martin in Point a Pitre. Which was weird considering we were delayed. I called customer service to try and upgrade my flight in the hope an upgrade would make the return journey less unpleasant. My french isn't great which I explained but the customer service girl lost patience and cut me off. I will never fly Air Caraïbes again.