Air Canada

✅ Verified Review | Tokyo Narita to Vancouver with Air Canada. Good flight with attentive attendants, but it was very difficult to be served in French, one of the official languages of Canada. The flight left on time from Tokyo Narita and arrived on time in Vancouver. Food was good but not exceptional. Confortable new 787-9 with a good IFE system and lot of choices. Overall a good product, but the reference of excellence is still All Nippon Airways.

✅ Verified Review | Vancouver to Toronto. The best flight I took with Air Canada. From the arrival in the cabin to the end of the flight the flight attendants were attentive to our need since we travelled with a baby. Very professional, kind and fully bilingual (French-English) staff. Overall that's the kind of excellent service Air Canada should offer in all her flights. The plane was clean and confortable.

✅ Verified Review | Toronto to Québec. Service was good but food service was limited. Good seat and clean airplane. Since it's a one hour and half flight it can be interesting to provide eventually some Inflight Entertainment on board and a jet service between these two capitals like it was the case few years ago.

Toronto to Detroit. Once again, Air Canada's partner, Air Georgian, is delayed, in Toronto this time. Blaming weather, but I see only sunshine in the lounge. I often fly this route - nice onboard crews. However, Air Georgian has to hold one of the worst on-time departure records. Worst, Air Canada officials doesn't seem to care. Business commuters deserve better, not to mention all of the travellers flying from DTW to YYZ to make international connections, and often disappointed. Why not make this a Jazz route?

Toronto to Washington DC with Air Canada. Earlier this summer I had 8 flights in a row with 3 different airlines arrive more than 1 hour late from the published arrival time. Since then I have been tracking my these delays including my flight tonight from Toronto to Washington. 17 of the last 34 flights I have taken since late June have arrived more than 1 hour late. The majority of these flights (24 of them) have been with Air Canada.

✅ Verified Review | Columbus to Podgorica via Toronto / Istanbul. My Air Canada (AC7344) from CMH-YYZ was delayed, which caused me to miss my connection flight to Istanbul, and from there to Podgorica. Air Canada put me up in a hotel overnight in Toronto, and rebooked my flights through to Podgorica over the following days. However, after spending almost 12 hrs in IST, I wasn't allowed to board my final flight to TGD because Air Canada had failed to issue the ticket in the computer system. Their transfer counter was empty, so I was left with no other choice than to rebook (at my own expense) the final leg of my flight (which left another 12hrs later). In the end, I had to spend 24hrs in the Istanbul airport, and am out $700 for the rebooking, which Air Canada is refusing to reimburse. And the best Air Canada can apparently offer is 30% off a future booking. As if I would every choose to fly with them again. Every step of the way with this company has shown me just how incredibly incompetent they are, and I strongly discourage anyone from ever flying with them. It's a huge risk to both your travels and your finances.

✅ Verified Review | Victoria to London Heathrow via Vancouver. Air Canada specialises in providing passengers with appalling experiences. Cancelled my flight from YYJ to YVR at the very last minute. This meant I would miss my flight from YVR to LHR. Air Canada rebooked me on the same flight, but on the following day, meaning I would lose 1 full day from my holiday time. AC staff unhelpful. After much discussion and haggling, I was able to put myself on a later flight from YYJ to YVR, and then from YVR to LHR with a British Airways flight. The lone cabin crew on YYJ to YVR flight AC 8078 appeared so disinterested in passengers - couldn't be bother to even say hello as we boarded and exited the plane. AC 8078 was on a noisy, extremely uncomfortable Bombardier Dash 8-300 propeller plane. Even a 30 minute flight felt like an eternity. Return trip from LHR to YVR and onto YYJ. LHR to YVR on AC high density B777-300ER. Although I had a spare seat next to me, it was impossible to relax, given how cramped the seating was. Aisles were extremely narrow - flight attendants continuously bumped into me. Sleep or rest was impossible. YVR - YYJ sector was again on the Bombardier Dash 8-300 propeller plane. If I can help it, I will never fly AC again.

Vancouver to London Heathrow with Air Canada. My wife and I had a superb flight. The plane was not full so we had plenty of room. Everything worked well, no complaints whatsoever. Checking in was so easy and the staff were very helpful. We also flew Air Canada rouge from Vegas which was equally as good.

✅ Verified Review | First flight in Business Class with Air Canada from London Heathrow to Montreal. First noted was the ease at T2 and the great service in the Maple Lounge. After take off we were served drinks and snacks that were topped up without waiting for the trolley to come around. Amazing service so far against BA who I normally fly with and Gold member. What is good is the layout of seats, you don't sit facing a random person plus you don't have to climb over anyone to go to the toilet if in a window seat. The tables are great and the cabin crew come and bring a table cloth before they bring the food, another plus better than BA. Appetiser was first class, salmon and salad. Main was a rack of lamb followed by cheese and a selection of ice cream followed by a port. The service is impeccable compared to BA and I think BA is overrated just because of the brand. The plus point is Air Canada is 50% cheaper than BA. So far 3 hours into the flight and cannot fault it. Seats turn into a very comfy spacious bed and again lots of space / storage to put things especially if you wear glasses. Cannot fault Air Canada and it's crew. Looking forward to the return flight.

Amsterdam to Newark via Toronto with Air Canada. All flights on time, cabin crew very friendly, old 767 but very clean and good IFE. Food was very good and snacks and drinks were served during the flight. Connecting flight to Newark was on an Embraer 175, crew also very friendly. I would fly Air Canada again.