Air Arabia

✅ Trip Verified | It was my first time experience with Air Arabia going from Amman to Sharjah then to Bangkok. The experience was a complete disaster our flight was supposed to take off 20-october at 4:20 pm then was announced there will be an unknown delay we stayed for 6 hours until they announced the flight cancellation therefore we will escorted to a hotel. I immediately cancelled my flight since I saw a big chaos and was informed by email that my flight was delayed until 22-October. To sum up - worst airline dealing with. Never booking again with them

✅ Trip Verified | This airline is a complete chaos. Very unprofessional staff. If any problem occurs during check-on or in-flight these guys ain't gonna help you. They provide no help or solutions to a problem or what so ever plus they are very rude. Do no waste your money because they won't cancel, transfer or even refund you the money for your flight if you wish to cancel it.

✅ Trip Verified | Smooth boarding. New airplane and clean. Seat space between rows probably the largest I have experienced in Economy class. Friendly and professional flight attendants. The flight was really comfortable and I’m very happy to fly with this airline. It’s one of my preferred airlines. Excellent value for money.

Not Verified | The worst customer service. Back and forth with customer service and they stopped answering my calls after they said they had my luggage. Lost and wouldn't reimburse me.

✅ Trip Verified | I booked the ticket for my mother on 15.3.2023 from Sharjah to Calicut. The ticket was booked 60 days prior to traveling and direct booking from Air Arabia portal. It was with return ticket and my mother already travelled from Calicut to Sharjah 45 days back. We reached the airport two and half hours before flying and they informed your ticket is on hold. They made us to wait in the area for the entire two and half hours and informed the flight do not have seat. The airline is so rude that they do not even care about a senior lady traveling alone and did not in any manner addressed their mistake. They did not even send any notification.

✅ Trip Verified | I would never recommend this airline. It was a very bad experience. The seat was dirty, with chewing gum and other debris on it, and despite informing the hostess multiple times to either change my seat or clean it, nothing was done about it. This was by far the worst travel experience I have had.

✅ Trip Verified | I have had a very terrible experience with my luggage. My luggage was left in Sharjah. When I got to Entebbe airport I was told I would get it the next day and 5 days later nothing yet. It's my first experience using this flight and I'm not sure I will use it again. Unfortunately, I have already booked a return flight with them but after my return flight. Not sure I want to ever use Air Arabia again. I am so disappointed. Then the flight set off almost an hour late from Almaty.

✅ Trip Verified | I was on flight G9291 Sharja to Tbilisi flight on 16/4/2023. I found that cabin staff Alexandra was positive and very well mannered. She was managing everything perfectly and it was a great pleasure to watch her go about her work.

✅ Trip Verified | Helpful cabin crew. Wide distances in seating. Clean aircraft. Good treatment. Only point is waiting area in Cairo airport is bad. Professional pilot. Very bad arrival gate (northern airport) due to long time waiting at passport gate, very bad

✅ Trip Verified | It is an OK airline, not very good. Timing is punctual. They made a lot of overbooking and asking passengers (including me) whether we can postpone one day. They promised hotel stay with all expenses. I did not accept their offer due to the urgency. Food I booked and got it in fine but quantity is very small. Air India Express is far better I think.