Aerolineas Argentinas

We spent 4 weeks in Argentina and took 5 flights with is airline. In this time they lost my baggage for two days cancelled one flight with no previous notice delayed two times and worst of all the last airplane we took tried to depart and stop last minute twice due to technical difficulties. We had to wait for 24 hrs for them to fix it and lost our connections to Mexico. The company refused to assist us to solve any problem and kept saying : there's nothing we can do present your claim on line. I will never flight with Aerolíneas Argentinas again!

EZE to Santa Cruz. Everything was fine - no queue to check in flight was on time decent snack on board and aircraft reasonably new. So nothing special but nothing to complain about either.

Flight suspended in Aukland for 24hrs due to an industrial dispute (they told us it was due to an engineering issue but we found out later this was a lie). Although we were put up in a hotel room it still lost us one day out of 10 of our hard saved visit to relatives. Waited in Auckland airport for 8 hrs before they ferried us out to hotel - dinner at 3am and had to be awake by 8 to go again (we had kids with us). Flight home was delayed again at Argentina (captain turned up 2 hours late).

MAD-EZE return. On the upper deck on the way to Argentina: service was good food as well - seat worked and slept nearly the whole flight. On the way back on the much smaller lower deck flight attendant was somewhat short-sighted and set everyone in wrong seats - we had our laughs. Seat was a bit broken but found some sleep. Food wasn't so good on the flight back to Europe.

Came To Argentina for vacations. The first flight (Bogota to Buenos Aires) suffered a 12 hour delay four internal flights in Argentine were all delayed (hours of delay) and the last one (Iguazu to Buenos Aires) was cancelled! They took us to a filthy hotel in Iguazu. With these problems it is not worth to talk about service or food.

I've flown from Auckland to Sao Paulo and return twice with this airline over the last four years - best thing is the price. Food acceptable - I'm not fussy about food. Staff inclined to be offhand and more interested in socialising among themselves. Announcements very thickly accented English - difficult to comprehend at times. Cabin interior - on my first trip the reading light came away in my hand and the projected movie seemed to have been soaked in bleach before screening. On the second trip there was no film at all with no explanation or apology from the crew. Lateness - first trip OK. Second trip a shocker. Six-hour delay in leaving due to unspecified technical difficulties. On late arrival in Buenos Aires confusion reigned with passengers asking each other what was going on as most connections had been missed. By a mysterious process (no thanks to the airline's staff) I found myself on a coach with other mystified passengers thinking we were heading to a hotel for the night (it was very late). Instead we were taken to another airport and hastily put aboard another plane. I got to Brazil but landed in the wee small hours and faced an uncomfortable night sleeping on the floor of the terminal. Aerolineas thereby escaped having to foot the bill for hotel rooms.

AEP-FTE via Ushuaia check in chaotic use web check in! New B737-700 nice crew on both legs drinks and food service (cakes cereal bar) nice flight on time arrival. Surprised reading other reviews or lucky. Price for internal flights quite high.

Last minute surprise cancellations and huge delays are routine in Aerolineas Argentinas. My short vacation last long weekend was ruined by this airline. Both flights BUE-COR and return COR-BUE were cancelled. In the first I returned to fly next day. In the second (COR-BUE) they sent me by bus (800km). Check with a knowledgeable and honest travel agent before becoming their hostage.

Flew 4 legs from Santiago to Iguazu. First one cancelled and we took next flight 3 hours later. Second one was delayed. The same with third flight. The last one also delayed before we could board and once onboard we had to stay sitting in the plane at Buenos Aires airport for more than an hour in a very warm day.

EZE-COR and back new Austral E-190 with good legroom and interesting IFE. The flight is only an hour long so I wasn't expecting food the snack provided was decent. Used the web check-in so airports were a breeze. The staff and cabin crew was friendly and energetic. However they still have punctuality issues: both my flights were 30 minutes late and screens at the airport showed that many of their flights were delayed too.