JFK-Moscow-Kiev. Food and drink were free unlike many American carriers and found the food to be quite good. I did experience a horrible lack of organization and enforcement of the rules. No one would take their seat and flight attendants would not intervene to get things moving faster. Thus my flight from JFK was 20 minutes late taking off. Other than that the service was professional. Dinner was served quickly along with several rounds of drinks none of which were alcoholic. During landing I experienced the same disorganization and lack of enforcement of rules. When were on final approach to Moscow a woman entered the bathroom and would not leave. There was some attempt at removing her but not nearly enough. The flight to Kiev was more of the same passengers refused to take their seats until the plane was actually moving. There as little to no attempt by the crew to seat them. Our flight was delayed over a half hour because of this. Inflight service was good perhaps better than the flight between JFK to Moscow. Despite the short flight a meal was served and drinks came frequently. Overall my complaint was the lack of effort to get the passengers seated. The flight attendants knew enough English to make ordering food and drinks easy despite me not knowing a word of Russian.