Aeroflot Russian Airlines

CPH-SVO-DXB-NBO. Smooth check in all flights briefly on time and connections smooth. Lounge access given at all concerned airports as being Skyteam Gold (though AF). CPH-SVO on Airbus 321. Flight basically full. Service fine but sparse. Alcoholic drinks for sale only. A cold lunch tray given quality acceptable. Seat good was given a spacious emergency seat. Bus to terminals in SVO. SVO-DXB on Airbus 319. No IFE but who cares. 16 seats left in economy I volunteered to give up seat 7C to the back row next to toilets as it allowed for stretching. Service devoted. Alcohol charged as only free on intercontinental flights. I would assume that SVO-DXB is pretty much intercontinental? Service excellent though by sitting on last row one is left with no food options but the ones left (clalf-meat) was good. English poor-very poor. Staff charming young and in excellent mood. DXB-NBO operated by Kenya Airways. Overbooked on business class 1 person was downgraded. I got one of the very last seats in the middle of an 2-3-2 configuration. But the staff were good hard-working in a sparkling mood and attentive. Ordered 2 drinks and was given 2 of each (as to make up for busy FAs and few rounds of service). This happened to everybody who cared but only at the first service - IFE on large plenum screen worked surprisingly well. Good information from captain and purser. Luggage delivery at the belts in Nairobi stressful and confusing. Monitors were not properly working.

Flight SU2619 BRU-SVO on 19/06/2013 SU2 SVO-LED on 20/06/2013. Flight arrived on time in Brussels and in Moscow. Staff very friendly. Food on board was OK but could (should) have been warmer. Plane (Airbus A319) was clean. In-flight shopping is rather expensive. Connecting flight to St Petersburg was OK. Plane (Airbus A320) was clean food on board was OK (very good to be honest). Both flights were in time. Just a pity that it is not possible to check in at Brussels Airport for the connecting flight to St Petersburg. Check-in by Internet also not possible.

Flight SU23/SU2618 LED-SVO / SVO-BRU 23/06/2013. Check in at Poltava was OK. It was possible to check in for the connecting flight to Brussels. Flight LED-SVO got a delay of almost 25 minutes. Probably the delay was caused by the used plane (Airbus A330 i.o. A320). It takes more time to board 320 people instead of 120. Plane was clean service on board was OK. Staff very friendly. Due to the delay our transit time was extremely short. We had to run to catch the connecting flight. Connecting flight was on schedule. Plane (Airbus 319) was clean service on board was great. We arrived on time in Brussels and unbelievably our luggage was on board and arrived as well!

SGN-SVO-CPH. Economy class. Check-in in Saigon perfect painless and very accepting to wishes. Recognized Skyteam gold status and granted lounge access in Saigon as well as in SVO. Galaktika lounge in SVO had to inquire lounge card at transfer desk. Could choose any of 5(?) lounges. Flight SGN to SVO on Airbus 330-200. Approx. only 60% load was lucky to get some sleep as I needed it though day flight. News for international Aeroflot: they (again) serve wine (free) at economy-class though of limited quality! Good food 2 hot dishes offered at lunch at my seat (behind) only one choice left namely fish which however always is my first choice. Starter was mayonnaise marinated potatoes with red fish meat. Main dish was rice/catfish (white fish meat). Fantastic films on IFE! Small screens but easy to operate and good selection of films including some Russian movies of high quality. Staff nice and caring especially when speaking loud slow clear and polite English to them as their English is at times limited. Stewardesses were appealing dressed in neat smart orange-coloured summer uniforms! SVO-CPH in smaller Sukhoi jet which is nice similar to Airbus 319. Eventless trip soft drinks snack served (3 hours flight). Everything functioned OK. Arrived 20 minutes late due to long take-off cue of aircraft's waiting for permission.

Recently I flew from St Petersburg - Moscow - NYC. It was an extremely pleasant flight. The seating (in economy) was A+ the meals were very well presented and the food was delicious. The FA's were well dressed polite and professional.

14 May 2013 JFK - Moscow flight SU 103. 30 May 2013 Moscow - JFK flight SU 102. Round-trip to Moscow Russia Boeing 777-300ER JET. Boarding delayed an hour with no announcements. Team was doing an excellent job but air conditioning system was terrible. There is no personal ventilation like before now there is only central air blowing from above or from the side. On the outbound it was like a sauna hot and stuffy complains didn't help. On the way back freezing air was blowing onto me complains didn't help again. Will try to avoid them.

18 May: HAJ-SVO 25 May: SVO-ZRH. In the last month I was fortunate to travel with them twice. Both flights were consistently excellent. The food is amazing in terms of choice taste wine list and the service. I look forward to my next experience with Aeroflot business.

Sydney to Moscow and return in May 2013. Hong Kong to Moscow and return was in business class with Aeroflot. Very impressed. Seats on flight to Moscow were of an older type of business class seat but did everything I needed and all ancillary services (entertainment etc.) available. Seafood meal was probably the best airline meal I have ever had. (Expectations high but I think reasonable). On return flight had more recent capsule seats. Airbus planes looked new and counter service very good. Had domestic Aeroflot connection in Moscow to St Petersburg. Had to sprint from terminal F to D but made good time and domestic counter service again efficient and friendly. All planes on time.

I've been flying Aeroflot for several years into Mongolia as there are no other convenient flights from Europe. 90% of the time they either can't make the connection are delayed and/or lose the luggage. I find it remarkable that I have to pay for this kind of service to fly for work - flights into Mongolia are not cheap.

OVB-SVO-OVB (Novosibirsk) 1 week ago. Everything was OK on time. Plane was new A-320. Good meal and drink good attitude of FA's. At check-in I asked for an emergency exit seat - no problem.