Aer Lingus

DUB to MAN one way. Very early flight but crew very friendly and helpful. Left on time but slight delay landing in Manchester due to fog. Pilot informative about weather throughout the flight. Flight very smooth with comfortable seating. Fly often with Aer Lingus and would highly recommend.

We flew Sep 23 New York - Dublin - Rome return Milan - Dublin - New York. New York - Dublin no problems food and entertainment poor. Embarking Dublin to Rome we were treated like small children (we are senior citizens) and were not permitted to take our carry on onto the plane. Terrible manners and we were embarrassed in front of the rest of the passengers. The return flight was uneventful but overall service very poor for an international airline.

Flight 109 Dublin to NYC. Scheduled to leave at 3.30pm still in airport at 6.40 - airline says next announcement is at 7.30. They are quick to charge high fees for overweight baggage but they fail to spend the money to maintain a sufficient number of ready to fly planes. Weather is fine and we are still sitting in the airport. It is now 6.55 and we are still sitting here. It is freezing so we asked for a blanket: they said they would "organize" one and never provided it.

We flew Boston to Dublin and back. Flight 136 Sep 15 2013. Flight 137 Sep 27 2013. Excellent flights excellent crew! Aer Lingus will be our airline for overseas travel. Highly recommended.

MAN-MCO Business Class Sep 2013. One cannot praise Aer Lingus enough the flights were excellent as were the meals on board. Aircraft's were spotlessly clean and good service from start to finish. The only draw back was that we could not find lounge at MCO as it was United's in another part of airport.

Trip was Aberdeen to Dublin with Aer Lingus. Flight was over booked. So we got bumped off the flight the issue with Aer Lingus is that they really could not be bothered to sort the problem out. We ended up paying for a cab to Edinburgh but why could Aer Lingus not have managed to do that.

Flew Cork-Nice return recently. Outward flight was fine and on time. Food on flight was quite poor and bad value. Aer Lingus seemed to have changed caterers. Return flight was a shambles. All passengers were boarded on time and the pilot announced that all was ready with just some paperwork to complete which would take just a few minutes. Time passed slowly and the minutes mounted up. After about 15 minutes the pilot said that there was a slight problem and he was waiting for an engineer to sort things out. The engineers duly arrived and were to be seen examining so instruments in the cockpit. They left and returned a number of times and the cabin crew did their best to reassure the passengers and were unable to begin catering of any sort because of customs regulations. After about and hour a supervisor went to the cockpit and some more examining of instruments continued. The pilot said at this stage that there was a fuel gauge problem and after about another 15 mins he announced that the problem had been satisfactorily solved. So one and a half hours late we departed.

Travelled from Dublin to Nice in July. I was seated in front of the emergency rows. When the doors closed I asked a flight attendant if I could take a seat in one of the empty emergency seats. There were 3 consecutive seats empty. You would think that I had just stolen the crown jewels! The young flight attendant berated me with sarcasm "you have to pay for them" in her loudest Dublin accent. This is not the first time I've experienced this type of condescending attitude from an Aer Lingus flight attendant. Totally unnecessary. Unfortunately no other airline flys Dublin/Nice.

MAN-SNN SNN-JFK JFK-DUB DUB-MAN. Got a great deal on the ticket price very comfortable A330 planes on the long haul segments with seat-back IFE with a great selection of movies and music very helpful and friendly crew and decent food/drink selection. All sectors were on time and transfers at SNN and DUB were fast and easy. In addition to the excellent all round service there are two major advantages to using Aer Lingus for transatlantic travel: Pre-clearance is available for all USA bound flights out of SNN and I believe selected flights out of DUB hence you arrive as a domestic passenger in the USA and walk straight out of the airport - the pre-clearance facilities in Shannon at least have virtually no queues and you can get through them in a matter of minutes so I suspect that even accounting for the layover time it is as quick as flying directly. Secondly Aer Lingus use T5 at JFK which is a marvellous Terminal loads of space seats eating and drinking options and really fast efficient (and surprisingly friendly) security - I believe that T5 is exception at JFK in this regard. All in all I would very highly recommend Aer Lingus for transatlantic travel to anyone.

Had a wonderful experience flying Aer Lingus from Boston to Dublin and from Dublin to Chicago. Both trips were effortless and the customer service was top notch. Everyone was friendly and helpful. I also flew this airline between Dublin and Paris and had a positive experience as well.